Posted 6 days ago
Production Shift Supervisor
@ Ferrero
Brantford, Ontario
Overview
Ferrero is hiring Production Shift Supervisors to coordinate production line teams, secure raw materials and packaging, and run shift handovers and reporting across Nutella and Tic Tac lines. The role runs a 12-hour continental rotation alternating day and night shifts, with a stated salary range of $75,000 to $90,000 and a comprehensive benefits package.
Responsibilities:
- Coordinate production line teams during each shift
- Secure raw materials, packaging and semi-finished products
- Manage shift handovers and production reporting
- Ensure hygiene, sanitation and safety compliance
- Manage staff allocation, absences and accidents
Requirements summary:
- Previous experience as RTO or production supervisor required
- Knowledge of production lines and KPIs
- Knowledge of stock management and production planning
- Strong leadership and communication skills
- Ability to work rotating 12-hour shifts
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Manufacturing & production |
| Manages people | Yes |
| Hours per week | 48 |
| Schedule | day, overnight |
| Travel | air: none · ground: none |
| Work setting | Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Engineering, Manufacturing, Industrial Technology, Operations Management, Business Administration |
| Perks mentioned | Generous paid time off, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Ferrero
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which we operate. Some of the world’s most iconic confectionery products come from Ferrero, including Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Surprise®. Sold in more than 170 countries, our products are part of the collective memory and traditions of consumers all around the world; loved by generations. In 2015, we entered a new era of acquisitions. Since then, we have acquired several brands and businesses, including Fannie May, the confectionary division of Nestlé, and Eat Natural, expanding our footprint and product offering also into the healthy snack segment. The secret to our global success is our 38,767 employees across the world, all dedicated to delivering the care and quality to craft the business, the careers and the brands we are proud of. From the moment you join us, we make sure you can nurture your curiosity and natural abilities. We provide the resources you need to succeed personally and professionally in a diverse work environment that is multicultural, innovative, and highly rewarding. In 2021, Ferrero was the confectionary company with the best reputation in the world, according to RepTrak. This achievement reflects our determination to bring consumers only the very best; an approach which is at the heart of everything we do. Our dedication to quality and excellence, our heritage and our family values, as well as our respect for the environment and the communities in which we work, are all seen in our desire to sustain and celebrate life’s special moments. Be part of it! Visit www.ferrerocareers.com to explore the opportunities Ferrero can offer when you craft your career with us.
- LinkedIn followers
- 1,774,331
- People associated on LinkedIn
- 32,865
- Reported office locations
- 16, Route de Trèves, Senningerberg, Luxembourg 2633, LU
- Business categories
- Farming
- Agriculture
- Food and Beverage
- Manufacturing
- Food Processing
- Other recorded names
- Ferrero
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which we operate. Some of the world’s most iconic confectionery…
| Field | Value |
|---|---|
| Industry | Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | Senningerberg, Luxembourg |
| Organization type | Privately Held |
| Open jobs on Jobsy | 9 |
| View page |
About the Role:
We have a current opening for a Production Shift Supervisor - and are actively reviewing applications.
The Production Shift Supervisor will coordinate the team members on the production line for the production execution during the shift and ensure productive factors availability (raw materials, packaging, and people) following Manager guidelines.
Hiring multiple positions:
Nutella Preparation: Experience in food manufacturing required
Nutella Biscuits: Start-up and ongoing operation of our new, Nutella Biscuits production line
Tic Tac: Experience in food manufacturing & packaging required
Schedule:
12 hour Continental Shift, alternating bi-weekly between Day Shift (6am-6pm) and Night shift (6pm-6am)
Main Responsibilities
Resource Availability
• Ensures the availability of packaging, semi-finished product and raw materials for the shift
• Manages and resolves availability issues related to packaging, semi-finished product and raw materials
• Prepares picking list for raw materials and semi-finished products
• Support the Production Performance Analyst in the monthly inventory adjustment
• Ensures left over items (finished, semi-finished, bulk, raw materials) are returned to warehouse at the end of the week
Production Planning/Shift Hand over
• Supports the planning of the operating activities on the lines within area of competence
• Prints the production programs and the production models and completes all the necessary actions shared with the Production Manager for the production program execution
• Supports the Local Planning Department and the Team leaders for the in process changes of quantity to produce
• Supervises changeover activities, together with the Quality Department and Packaging Component Providers
• In conjunction with Team Leaders and Maintenance, participates in and supports the equipment start up of the line of area of competence
• Verify and inspects cleaning activities completed by Operators and Team Leaders
• Completes all shift handover responsibilities, supporting Team leader in communicating main information and issues
• Supervises and collects data from Team Leaders in order to update Production system (SAP for line hours, manpower, waste and recyclables)
• Approves and submits all shift reports and shift end production declaration
Safety and Hygiene
• Responsible for the hygiene and sanitation compliance of the production area
• Supports periodic scheduling of sanitation measures to rearrange work areas and disinfect equipment and tools.
• Collaborates with Quality Department and Team Leader in supporting and supervising auto-control activities
Workplace Safety
• Ensures compliance with health & safety regulations not limited to and including the assigned production area
Main Reponsibilities - cont'd
People Management
• Responsible for the accurate allocation of employees on the lines (absence and availability verification, team composition, cross-lines and cross departments movement)
• Support the Production Manager in the management of absenteeism and documentation due to scheduled vacations and unscheduled illnesses to ensure proper coverage;
• Prepares the employee performance review and collaborate with the Production Manager when required
• Manages workplace personnel issues, respecting company guidelines and informing the Production Manager and HR
• Manages accidents on the line (first aid intervention, accident reporting, accident investigation) supported by the Team Leader, according to company guidelines.
• Ensures workplace training requirements are met for all personnel in area
Maintenance
• Requests the intervention of the maintenance in the case of breakdown and repair service; in the cases of urgency he requests the intervention of the Utilities Maintenance
• Verifies the maintenance interventions are performed in the scheduled time and according to hygiene and safety standards
Environmental
• Assist in the implementation of and conformance to the Environmental Management System within key process areas
Continuous Improvement
• Collaborates with the Production Manager and Continuous Improvement Specialist in the development and application of Continuous Improvement initiatives
• Supports with routine Autonomous Maintenance (AM) and Preventive Maintenance (PM) activities on production equipment to ensure optimal performance and minimize downtime
• Participate in TPM (Total Productive Maintenance) activities and support continuous improvement initiatives to improve operational efficiency and equipment effectiveness.
About You:
- Post-secondary education is strongly preferred, with a degree in Engineering, Manufacturing, Industrial Technology, Operations Management and Business Administration, or a related field.
- Previous experience as an RTO/Production Supervisor is required
- Knowledge of production lines and machinery (production performance indicators, technological processes)
- Knowledge of stock management and production models
- Knowledge of planning techniques
- Knowledge and application of production performance analysis methods
- Knowledge and application of Ferrero Safety, Quality and Sanitation policies and procedures
- Knowledge and application of production KPI’s
- Strong communications skills in a multi-cultural environment;
- Demonstrated ability to direct production employees in a proactive and positive manner;
- Demonstrated problem solving and leadership skills;
- Ability to troubleshoot technological problems
- Demonstrated team building skills;
- Knowledge of production scheduling
- Human resource management skills
- Able to work with minimal supervision in a rotating shift environment.
- Proficient with Microsoft Office tools; Word, Excel, Outlook, PowerPoint
Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.
What We Offer:
Careers with caring built in - discover our benefits here.
The base compensation range for this position is $75,000.00 - $90,000.00. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.
In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.
Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
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