Program Assistant

Program Assistant – Child Care Resource & Referral (CCRR)

Are you passionate about supporting families and child care providers in your community? Do you bring creativity, organization, and a heart for connection to your work? We’re looking for a Program Assistant to join our CCRR team — someone who thrives on collaboration, values inclusion, and believes in the importance of quality child care for every family.

In this role, you’ll provide meaningful support to local child care providers and families, facilitate playgroups, coordinate training events, and promote the CCRR program throughout the community. Whether you’re helping a parent navigate their child care options, creating engaging social media content, or planning a caregiver appreciation event, your work will help build stronger, more connected communities.

ACCOUNTABILITIES

Knowledge, Skills and Abilities

· Support and engage care providers through outreach, resources, and regular communication

· Provide guidance and referrals to parents and families seeking quality childcare

· Coordinate and help deliver training sessions, workshops, and community events

· Facilitate playgroups that offer safe and enriching experiences for children and families

· Create compelling newsletters and social media content that inform and inspire

· Collaborate with a supportive team to ensure high-quality services and community outreach

· Maintain accurate records, reports, and data to support program effectiveness

· A strengths-based approach that builds relationships and uplifts others

· Confidence using tools like Canva to create inviting social media content

· Strong organizational skills and the ability to work independently within program goals

· Clear communication, cultural humility, and a commitment to inclusivity

· Strong knowledge of the BC Early Learning Framework.

· Comprehensive understanding of local community care facilities regulations, child care licensing standards, and health & safety requirements.

· Ability to curate, organize, maintain, and track CCRR lending library items (educational toys, themed kits, literature, and equipment).

QUALIFICATIONS

Education, Training and Experience

· Early Childhood Education diploma and 3 years of relevant experience

Additional Requirements:

· Criminal Record Check is required.

· Current First Aid and CPR Certificate.

· Valid and unrestricted Class 5 BC Driver’s License with access to a safe and reliable vehicle.

· Acceptable Driver’s Abstract (provided annually).

· Position requires Union Membership.

Shift/Schedule/Hours per week: Regular PT; 32 hours per week; Tuesday, Thursday, & Friday, 8:30 am -4:30 pm, Wednesday 10:00 am - 6:00 pm & Saturday 8:30 am - 12:30 pm

Expected Start Date: ASAP

Wage/Salary: starting at $29.22/hour

Grid Level: 11

Application Deadline: Position will remain open until filled

We are committed to recruiting a diverse workforce that represents the communities we proudly serve, while encompassing the principles of equity, inclusion and diversity. We strongly encourage applications from people of colour, Indigenous Peoples, persons with disabilities, people of all gender expressions and sexual orientations including queer, trans, and two-spirit people. In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove bias and reduce barriers that individuals may experience in the hiring and job-seeking process. We invite feedback from all applications who apply for roles within the Agency.