Posted last month
Program Coordinator
@ Lawyers Professional Indemnity Company
Toronto, Ontario
Overview
Lawyers Professional Indemnity Company (LAWPRO) is hiring a Program Coordinator to deliver verbal and written customer service on its insurance program to members of the legal profession. The role processes policy change requests and updates information across systems and applications. The posting states a target starting salary of $52,000 per year, full-time work, and a hybrid arrangement.
Pay:
$52,000 a year
Responsibilities:
- Provide customer service on the insurance program by phone and in writing
- Process policy change requests
- Update information across various systems and applications
- Resolve complex cases proactively
Requirements summary:
- Proficiency in English; French an asset
- Customer service experience, preferably in a call centre
- Experience in legal, underwriting, insurance or financial settings preferred
- Microsoft Office 365 experience
- Graduate of a recognized college or university, or equivalent experience
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-01
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred), Bachelor’s degree (preferred) |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lawyers Professional Indemnity Company
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
LAWPRO provides professional liability insurance in Ontario and title insurance across Canada.
Full company description
Lawyers' Professional Indemnity Company (LAWPRO) is a wholly Canadian owned insurance company that provides professional liability insurance to lawyers in Ontario and TitlePLUS title insurance coast-to-coast. LAWPRO is headquartered in Toronto, Ontario, Canada. LAWPRO provides the primary insurance coverage for members of the Law Society of Ontario in private practice, plus an optional excess program for law firms that wish to buy additional coverage. LAWPRO's innovative risk management initiative, practicePRO helps educate lawyers on common legal malpractice risks and how to avoid them. Through its TitlePLUS operation, LAWPRO also provides comprehensive title insurance and legal services coverage for residential purchase and mortgage-only/refinance transactions handled by lawyers. Incorporated in 1990 by the Law Society of Ontario, LAWPRO has operated independently of the Law Society of Ontario since 1995, with its own management and Board of Directors. The LAWPRO team provides the Ontario bar with cost-effective liability insurance, expert claims administration, and proactive risk and practice management initiatives to help prevent claims.
- LinkedIn followers
- 7,234
- People associated on LinkedIn
- 190
- Reported office locations
- 250 Yonge Street, Suite 3101, P.O. Box 3, Toronto, Ontario M5B 2L7, CA
- Business categories
- Law Enforcement
- Insurance
- Other recorded names
- Lawyers Professional Indemnity Company
- LAWPRO
- Specialties
- Legal Malpractice Insurance
- Title Insurance
- Risk management
- Legal malpractice claims prevention
- and Law practice management
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Lawyers' Professional Indemnity Company (LAWPRO) is a wholly Canadian owned insurance company that provides professional liability insurance to lawyers in Ontario and TitlePLUS title insurance coast-to-coast. LAWPRO is headquartered in Toronto, Ontario, Canada. LAWPRO provides the primary insurance coverage for members of the Law Society of Ontario in private practice, plus an optional excess program for law firms…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 51-200 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1995 |
| Specialties | Legal Malpractice InsuranceTitle InsuranceRisk managementLegal malpractice claims preventionand Law practice management |
| Open jobs on Jobsy | 7 |
| View page |
Who we are:
Our Underwriting and Customer Service team is a diverse and high performing group that works towards a common goal where we strive to deliver exceptional service to meet the needs of our clients. We believe in doing what’s right by supporting each other and cultivating an environment that brings the best out of us.
What you will do:
The role of the Program Coordinator is to provide knowledgeable, effective, and efficient customer service by verbal and written communication on the insurance program to the members of the legal profession. Our Program Coordinators process policy change requests and update information on various systems and applications.
Who you are:
You have a passion for customer service with experience, preferably in complex and/or highly regulated professions like the insurance, legal, or finance industry. You adapt well to change and carry a positive outlook. You can work independently as well as cohesively in a team environment. You are very comfortable with technology and are always looking for ways to improve processes. You take accountability to proactively resolve complex cases.
Our ideal candidate:
- Proficiency in English; French would be an asset, but not required
- Strong written and verbal communication skills
- Customer service experience preferably in a call centre environment
- Avid learner with demonstrated ability to retain, interpret and appropriately apply concepts of varying complexity
- Experience with Microsoft products – Office 365 (Outlook, Teams, Word, Excel)
- Strong team player
- Thrives working with deadlines and with competing priorities
- Graduate from a recognized Community College or University and/or equivalent experience
- Preference will be given to candidates with previous related experience in legal, underwriting, insurance, or financial settings
What’s in it for you:
- LAWPRO is an Ontario Certified Living Wage Employer. We offer competitive compensation commensurate with skills and experience.
- This role has a target starting salary of $52,000 per year, reflecting our commitment to fair and equitable pay, with compensation growth tied to performance, ongoing contribution, and organizational needs.
- 4 weeks’ vacation, supporting work–life balance.
- Immediate eligibility for comprehensive Health and Dental benefits and a fully matched pension plan.
- Hybrid work option, offering flexibility guided by role requirements and organizational needs.
Deadline for applications is October 9, 2026.
Please note, LAWPRO does not utilize artificial intelligence (AI) in its recruitment practices at this time.
Diversity and inclusion matter at LAWPRO. If contacted for an interview, please advise if you require accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
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