Program Coordinator – Pharmaceutical Marketing

About Data Ad

For over 40 years, Data Ad has partnered with leading pharmaceutical and healthcare companies to deliver innovative marketing and communication programs. Our work ranges from email consent and HCP engagement initiatives to sophisticated digital advertising and omnichannel marketing solutions.

We're a collaborative team offering the opportunity to work directly with major pharmaceutical clients, strategic partners, and external agencies on diverse and interesting projects.

The Opportunity

We're looking for a client-focused Program Coordinator with experience in an agency or similar client-service environment to manage the delivery of pharmaceutical marketing programs. You'll work directly with clients and strategic partners, coordinate internal and external teams, and ensure projects move forward with thoughtful communication, strong judgment, and attention to detail.

We're particularly interested in someone who brings strong client-service instincts, communicates thoughtfully, and takes initiative to solve problems. You should be comfortable understanding the context behind client requests, exercising good judgment, and moving projects forward without constant direction.

Key Responsibilities

• Act as a day-to-day contact for clients and strategic partners, managing inquiries, expectations, and project updates.
• Coordinate marketing programs across internal teams, external agencies, and technology partners.
• Manage project timelines, deliverables, and follow-ups across multiple concurrent initiatives.
• Prepare client presentations, campaign reporting dashboards, and program status updates.
• Participate in client meetings, document decisions, and ensure timely follow-through.
• Proactively identify challenges, investigate possible solutions, and escalate issues when appropriate.
• Support the preparation of proposals, estimates, and other client documentation.

What We're Looking For

• 2–5 years of experience in client services, account coordination, project coordination, or a related role.
• Demonstrated experience interacting directly with external clients, preferably in a marketing agency or professional services environment.
• Excellent written and verbal communication skills, with the ability to provide clear, thoughtful, and practical responses.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities.
• A proactive, resourceful approach to problem-solving and follow-through.
• Proficiency in Microsoft 365, particularly PowerPoint and Excel.
• Digital media experience is an asset, particularly familiarity with digital advertising campaigns, programmatic media, campaign reporting, or performance metrics.
• Experience in pharmaceutical marketing or healthcare communications is an asset, but not required.

Why Join Data Ad?

• Work with leading pharmaceutical companies on diverse marketing initiatives.
• Take meaningful ownership of client-facing projects.
• Join an established company with a collaborative, close-knit team.
• Hybrid work, flexible scheduling, and health and dental benefits.

Location: Montréal, QC (Hybrid)

Employment: Full-time, permanent

Interested?

If you're someone who enjoys working with clients, solving problems, and keeping projects moving, we'd love to hear from you.