Project Coordinator

Project Coordinator (Leadership Advisory Practice – North America)

Odgers is a global leader in leadership advisory services; we identify, attract and engage, assess, and develop leaders who shape the future of your organization. Leveraging global reach and deep sector knowledge, our tailored executive search and leadership services unlock potential at the highest level. Our North American Leadership Advisory Practice provides high-impact, innovative leadership solutions for leaders, teams, Boards, and organizations. We help clients through the following offerings: Executive & Team Coaching, Leadership Assessments, Succession Management, Board Engagement, and Strategic Alignment Services. Our clients come from every shape and size of organization, from start-ups to multinational corporations, and span the private, not-for-profit, and public sectors. We help our clients build more resilient leaders, teams, and organizations to create more value in an increasingly complex world.

Working as part of an integrated team, the Project Coordinator provides support to the Leadership Advisory Practice by managing the progress of smaller, more transactional practices for the team. This roles serves to support administratively Partners and Principles and to provide backup and support to other members of our Delivery and Operations Teams (by launching assessments, scheduling meetings and debriefs, and reviewing reports and presentations). Ideally you have experience working in an office environment providing client project support. Experience and interest in Leadership Advisory solutions would be considered an asset.

This fast-paced role provides the opportunity to have a supportive impact on our leadership advisory practice. Committed to providing clients with a superior level of service, this role requires project and account management, interpersonal and communication skills (written and oral), and an ability to work independently and as part of a team. Success in this role is characterized by a continuous improvement mindset, attention to detail, proficiency in a variety of software applications, responsiveness, curiosity to learn and grow, and taking initiative despite ambiguity.

Key Responsibilities:

Client & Project Management Accountabilities

• Manage the full lifecycle of leadership assessment engagements for Leadership Assessment, Succession, and Executive Coaching projects, coordinating assessment administration, stakeholder communication, and project deliverables, including the launch and tracking of LeaderFit, Hogan, and qualitative and quantitative 360 assessments.
• Partner with consultants, clients, candidates, and operational team to ensure a seamless client experience and high-quality project delivery.
• Support consulting delivery through the preparation of client materials, workshop content, presentations, and meeting documentation.
• Coordinate logistics and scheduling for coaching engagements, assessments, workshops, facilitation sessions, and client meetings.
• Proactively communicate with clients, addressing questions and issues directly or escalating appropriately to Consultants, Principals, or Partners.
• Track project progress, maintain delivery records, and support engagement reporting, invoicing, and billing processes.

Practice Management Accountabilities

• Maintain and manage active project and delivery trackers across Leadership Advisory service lines, including assessments, coaching, and other consulting engagements.
• Leverage Salesforce and other practice technologies to support project management, client tracking, pipeline management, and operational reporting.
• Contribute to special Leadership Advisory initiatives, including national and global practice projects.
• Provide cross-functional support across Leadership Advisory roles, including administration, coaching operations, assessment delivery, and consulting support.
• Assist with business operations by coordinating travel, scheduling, expenses, and other administrative requirements for designated team members.
• Collaborate with internal stakeholders, external vendors, and assessment providers to support efficient practice operations and service delivery.

Education and Experience

• College/University graduate
• Minimum 1-2 years related project management experience within a client service environment
• Project management experience within the Leadership Advisory industry is preferred and will be considered an asset
• Demonstrated success in one or more of the following areas: development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met
• Microsoft Office intermediate level

Relevant Competencies

• High level of integrity with a balance of strong initiative and sense of urgency, with a keen attention to detail
• Ability to manage multiple projects using effective time management and prioritization skills
• Account and business development skills and strategies would be considered an asset
• Exceptional English language communication skills both written and verbal (French would be an asset)
• Stakeholder management and client relationship building skills, building and maintaining lasting relationships at multiple organizational levels
• Self-motivated, taking initiative and innovates, creating value and improving the business
• Team player who collaborates and has a strong work ethic