Project Manager

Location: Toronto, ON, Canada
Job ID: 92238

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Join us as a

Project Manager

Your main responsibilities

Operations (Project) Manager – NI (New Installation) and MOD (Modernization)

As the New Installation and Modernization Operations (Project) Manager, you will be responsible for the full project life cycle, from project booking to project closing, utilizing company tools, methods, and processes to deliver high-quality, financially successful new installation and modernization projects. You will collaborate with sales representatives, field supervisors, coordinators, Finance and FQE Business Partners, and customers to meet specifications and resolve commercial and technical issues.

Responsibilities

People Management

• Provide leadership and direction to the new installation and modernization operations (Project) team, including supervisors, coordinators, and mechanics.
• Manage direct reports by providing mentorship, guidance, and constructive feedback to promote employee development and ensure training requirements are met.
• Actively support and drive health and safety initiatives by integrating safe work practices into operational procedures, participating in training activities, and promoting a culture of safety.
• Participate in company professional development programs to enhance working knowledge of elevator products, services, and procedures.
• Ensure a safe working environment for all employees

Project/Process Management

• Oversee project management, including milestones, Fulfilment+, and scheduling activities, while maintaining execution, financial, and commercial responsibility for the outcome of new installation and modernization projects.
• Ensure the department complies with ISO requirements and other Schindler NI and MOD HQ-defined processes, BDPs, and NI/MOD digital applications, including SAP SPN, FieldLink, SAP DMS, and ITF.
• Review new installation and modernization project specifications and drawings during the design and installation phases.
• Interface with local consultants for large or complex new installation and modernization projects.
• Act as the spokesperson for the District/Branch to HQ on issues related to the new installation and modernization product line, including order processing, to continuously improve company methods, tools, and processes.

Customer Orientation

• Develop and maintain relationships with key customers, consultants, architects, contractors, and developers.
• Communicate necessary information to customers and internal operations to help ensure customer satisfaction.
• Assess and follow up on customer needs and complaints through to satisfactory resolution.
• Prepare and maintain required customer information and files in accordance with established procedures

Operations Management

• Organize, focus, and guide NI and MOD supervisors and support staff in executing operational activities to meet operational targets.
• Interface with IUEC representatives to foster positive labour relations.

Financial Management

• Work with the District/Branch Manager and within company guidelines to assist with the development of annual budgets.
• Manage the P&L for NI and MOD projects, including ensuring that financial goals and expectations are met or exceeded, including change orders, material, and labour PPG.
• Oversee the management of materials and manpower within the budgeted framework.

What you bring

Knowledge

• Post-secondary education in business or engineering is preferred.
• Five to eight years of experience in the elevator industry or a related field, or in a similar industry involving the new installation or modernization of capital equipment, with at least three to five of those years in a supervisory or management position.

Critical Skills

Proficient in Microsoft Office applications, including Excel, Word, Teams, and Project.

• Understanding of financial statements
• Analytical: ability to think conceptually and make an impact.
• Coaching and mentoring: ability to motivate and guide team members.
• Communication: ability to communicate with tact and diplomacy.
• Leadership: possess solid leadership skills.
• Negotiation: ability to negotiate persuasively and effectively in a tactful manner to gain customers’ acceptance of company terms and conditions.
• People management: ability to select, train, supervise, and evaluate staff.
• Persuasion: persuasion is required both internally and externally. Regional employees, support staff, suppliers, consultants, government authorities, internal support groups, and customers must frequently be motivated to act or respond in a manner that supports credibility.
• Presentation: ability to present materials clearly and engage the audience.
• Problem solving: ability to interpret complex commercial concerns and identify and mobilize appropriate resources with minimal negative impact; ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions, and negotiate settlements.
• Teamwork: ability to interact with all levels and be an integral part of the operation.
• Demonstrate the ability to embrace new concepts and change, as well as seek new ways of doing things.

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

The salary range for this position is $100,000 to $130,000 CAD.

This range represents base salary only and does not include bonus, incentive compensation, or benefits. Eligible employees may participate in discretionary incentive programs based on individual and company performance. A comprehensive benefits package is offered to eligible employees

Actual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.

In addition to base pay, this role will be eligible for: Bonus Incentive Program.

Benefits & RRSP

We are committed to fair and transparent compensation practices. This posting represents an existing vacancy. The salary range disclosed reflects our good-faith estimate of base pay at the time of posting.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this position.

We do not use artificial intelligence in our hiring or evaluation process. All hiring decisions are made by authorized human personnel.

We Elevate… Your Career

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!
Discover more on our career website.

By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.