PSW Supervisor |Temporary Full Time - 12 months| Days

PSW Supervisor - Temporary Full Time - 12 months

Granite Ridge Community

Rate of Pay: $43,055 - 53,819

This posting is for a new position

At Sienna, you’ll do more than lead a team—you’ll help create a home where residents feel known, valued and supported. As a PSW Supervisor, you’ll empower PSWs to build meaningful relationships and deliver compassionate care that honours each resident’s story. Our purpose is to cultivate happiness in daily life. Join us in helping Canada’s seniors live fully, with comfort, dignity and respect.

Why you belong at Sienna:

We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive salary and vacation package
• Health & Dental benefits program
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You’ll Be Doing:

Reporting to the ADOCs, you’ll work with the senior management team to lead and coordinate resident personal care services. You’ll guide and support PSWs to deliver compassionate, quality care that reflects Sienna Senior Living’s mission and values and helps residents live fully, every day.

What makes you a great fit:

Lead and Support the PSW Team

• Work with the ADOCs to manage the day-to-day operations of the PSW team.
• Monitor PSW attendance and lead first-level follow-up in line with policy and the Collective Agreement.
• Participate in the hiring, orientation, evaluation, coaching and mentoring of PSWs.
• Onboard PSWs to POC documentation, care plans/Kardex and shift reports, and arrange PSW partners for orientation shifts.
• Lead daily PSW huddles and keep communication consistent across all shifts.
• Promote improved practices through mentorship, coaching and education.
• Participate in investigations and the progressive discipline process as directed by the Director of Care.

Monitor Resident Care and Quality

• Monitor resident care and services through direct supervision and formal and informal audits on all shifts. Conduct leadership rounds, care audits, equipment and sling audits, meal and snack audits, and hand hygiene, PPE and IPAC skill audits according to schedule. Analyze results and report findings at monthly quality meetings.
• Monitor, audit and distribute nursing supplies, continence products, and IPAC and cytotoxic supplies on the daily, weekly and monthly schedule set by the supervisor.

Support Resident Safety and Rights

• Escalate resident care concerns and changes in condition to registered staff promptly.
• Report suspected abuse or neglect immediately, as required under the Fixing Long-Term Care Homes Act.
• Uphold the Residents’ Bill of Rights and support compliance with FLTCA requirements and Ministry inspection readiness.

Who You Are:

• You are compassionate and committed to helping seniors live fully.
• You hold a PSW certificate or diploma that meets Fixing Long-Term Care Homes Act standards.
• You have long-term care PSW experience; 2–3 years preferred. Lead, mentor or supervisory experience is an asset.
• You know simple treatment procedures and bedside care techniques.
• You have working knowledge of the Fixing Long-Term Care Homes Act, IPAC practices, and safe lifting and transfers.
• Behavioural Supports Ontario (BSO) certification and training are assets.
• You have strong computer and typing skills; familiarity with Word, Excel, Outlook, PCC, PPOC and UKG is an asset.
• You bring strong written, verbal, interpersonal and conflict-resolution skills, with tact and diplomacy when working with residents, families and visitors.
• You can work flexible hours, including some evenings and weekends, to support all shifts.
• You hold current CPR/First Aid certification.

What you need to know:

• Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience
• You must be legally eligible to work in Canada or have a valid work permit

• You must successfully pass Vulnerable Sector Screening and meet immunization requirements, in accordance with our policy.

• Sienna Senior Living may utilize artificial intelligence to screen and assess applicants for this position

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.