Posted 8 days ago
PT Residential Shift Supervisor- Martha House
@ Good Shepherd Centres
Hamilton, Ontario
Overview
Good Shepherd Centres is hiring a part-time Residential Shift Supervisor for Martha House, its women's services residence. The role supervises and mentors frontline staff, coordinates client care plans and provides direct client service on weekend day, afternoon and overnight shifts. Pay is $28.55 to $34.03 per hour, with retention bonuses at 3 and 9 months.
Pay:
$28.55–$34.03 an hour
Responsibilities:
- Onboard, train and mentor frontline residential staff
- Coordinate individual client care plans and shift responsibilities
- Provide crisis intervention and debriefing for staff
- Deliver direct client service to program participants
- Maintain client and service records
Requirements summary:
- Post-secondary education in social services or equivalent
- 2 years of work-related experience
- Residential experience required
- Experience with gender-based violence services
- Computer literacy mandatory
- Supervisory experience preferred
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · applicantpro
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Social & community services |
| Experience | 2+ years |
| Manages people | Yes |
| Schedule | day, evening, weekends, overnight |
| Travel | air: none · ground: minimal |
| Work setting | Care home |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Driver’s licence | preferred |
| Encouraged to apply | People with disabilities |
| Education | College diploma (required) |
| Fields of study | Social services |
| Perks mentioned | Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Good Shepherd Centres
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Faith in People
Full company description
We are a human services and community health agency and we serve all those who come to us in need. Our goal is to support people through crisis and assist them in re-establishing healthy and productive lives in the community. Our services are free of cost and are offered without judgment to anyone in need.
- LinkedIn followers
- 3,546
- People associated on LinkedIn
- 466
- Reported office locations
- Administration Offices, 15 Ray Street North, Hamilton, ON L8R 2X5, CA
- Business categories
- Social
- Communities
- Non Profit
- Homeless Shelter
- Charity
- Social Assistance
- Other recorded names
- Good Shepherd Centres
- Good Shepherd Hamilton & Toronto
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are a human services and community health agency and we serve all those who come to us in need. Our goal is to support people through crisis and assist them in re-establishing healthy and productive lives in the community. Our services are free of cost and are offered without judgment to anyone in need.
| Field | Value |
|---|---|
| Industry | Health and Human Services |
| Company size | 201-500 employees |
| Headquarters | Hamilton, ON |
| Organization type | Nonprofit |
| Year founded | 1961 |
| Open jobs on Jobsy | 22 |
| View page |
HOURS – Saturday and Sunday- Day, afternoon and overnight rotation.
Rate of Pay: $28.55/ hour-$34.03/hour (Starting salary will be determined by factors such as relevant experience, qualifications, internal equity and market conditions)
Retention Bonus: $1000 bonus at 3 months and $1000 bonus at 9 months.
Reason for posting: This posting is for an existing vacancy.
Who We Are
At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca
This opportunity is with our Good Shepherd - Women's Services- Martha House
How You Will Make an Impact
The Residential Shift Supervisor will provide the Case Manager, Housing Case Manager and Child and Youth Facilitator employees with mentorship, support and coordination related to shift responsibilities, and individual client care plans. The Residential Shift Supervisor will also be responsible for:
- Onboarding, orientation and training of new staff.
- Providing leadership and support to frontline staff, including debriefing, facilitation, conflict resolution and crisis intervention.
- Provide ongoing mentorship and coordination to team members to support consistency and quality in all service provisions.
- Provide insight and input, as required, to the performance evaluation process.
- Provide direct client service to program participants.
- Provide service in a dignified, culturally safe and respectful manner that reflects the charism of Good Shepherd, and which reflects an integrated anti-racism/anti-oppression, feminist framework.
- Participate in team meetings and team decision making.
- Maintain records of service statistics, client records and program records as directed.
- Identify trends, gaps and emerging issues relevant to the experiences of program participants.
- To maintain the confidentiality policy of Good Shepherd Centers at all times.
- Be knowledgeable of all individual care plans, including capacity and support needs.
- Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations.
What You'll Bring to Our Team
- Completion of post-secondary education in social services or equivalent, plus 2 years' work-related experiences required.
- Residential experience required. Experience working with families is preferred.
- Understands and utilizes trauma-informed, feminist, client-directed, anti-oppression, anti-racism frameworks with a thorough understanding of a range of issues impacting cis women, transgender and non-binary people, including homelessness, gender-based violence, poverty, mental health and substance use.
- Demonstrated knowledge, skills and experience to support/enhance service/residential environment that is culturally safe.
- Demonstrated skills, experience and knowledge in the provisions of Gender Based Violence services required.
- Experience working with children/ youth and the child welfare system preferred.
- Supervisory experience preferred.
- Continuing education in management an asset.
- Organizational skills to provide client assessments, direct service, and documentation are required.
- Computer literacy is mandatory.
- A driver license and ability to drive Good Shepherd vehicles is an asset.
- Demonstrated commitment to the mission and values of Hospitality, Respect, Responsibility, Quality, and Spirituality.
What We Offer
- Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
- Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
- Staff recognition programs along with access to self-care supports and EMPLOYEE /
- FAMILY ASSISTANCE PROGRAM (EAP)
- POSITIVE and ENCOURAGING atmosphere
- Make a difference and provide HOPE
Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.
Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.
Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.
Thank you for your interest in joining our team. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
28.55-34.03Journal
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