Posted 16 days ago
QA Compliance Coordinator
@ Natural Factors
Coquitlam, British Columbia
Overview
Natural Factors is hiring a QA Compliance Coordinator to organize and support quality compliance and certification work across Factors Group locations. The role is permanent full-time, Monday to Friday 8:00 am to 4:30 pm, hybrid, paying $65,500 to $75,000. It covers certifications, supplier and customer quality agreements, complaint and CAPA tracking, and regulatory reporting.
Responsibilities:
- Prepare and maintain certifications such as Organic, Halal and MSC
- Maintain quality agreements with suppliers and customers
- Investigate product complaints and adverse reactions
- Issue and track CAPAs to closure
- Prepare quarterly and annual quality trend reports
Requirements summary:
- Bachelor's degree in a scientific discipline
- 3+ years in food, NHP or pharmaceutical quality
- Knowledge of current GMP
- Proficiency with MS Office, including Excel
- Valid BC driver's licence and reliable vehicle
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Quality assurance |
| Experience | 3+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Certified Quality Auditor, Supplier Quality Auditor |
| Driver’s licence | required, own vehicle |
| Education | Bachelor’s degree (required) |
| Fields of study | Chemistry, Engineering, Biology, Food Science |
| Perks mentioned | Retirement plan, Employee discount, Wellness, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Natural Factors
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Leading manufacturer of vitamins and health food supplements
Full company description
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide. Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America. Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner. Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion. We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling. Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.
- LinkedIn followers
- 11,894
- People associated on LinkedIn
- 555
- Reported office locations
- 1550 United Blvd, Coquitlam, BC V3K6Y2, CA
- Other recorded names
- Natural Factors
- Specialties
- Echinacea
- PGX
- Vitamins
- Health food supplements
- natural health supplements
- Omega 3
- nutraceuticals
- organic
- non-gmo
- and Quality
- Profile identifies a recruitment agency
- No
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide. Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic…
| Field | Value |
|---|---|
| Industry | Wellness and Fitness Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Coquitlam, BC |
| Organization type | Privately Held |
| Year founded | 1950 |
| Specialties | EchinaceaPGXVitaminsHealth food supplementsnatural health supplementsOmega 3nutraceuticalsorganicnon-gmoand Quality |
| Open jobs on Jobsy | 20 |
| View page |
The QA Compliance Coordinator organizes, coordinates, and assists in the activities required for the attainment of various quality compliance and certification initiatives for Factors Group locations.
Permanent Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm; Hybrid
$65,500 – $75,000
In this role, you will:
- Prepare and coordinate activities needed for the attainment and maintenance of key certifications such as Organic, Halal, Marine Stewardship Council (MSC), Fish Oil Standards (FOS), etc.
- Prepare, update, and maintain quality agreements with suppliers, customers, and relevant stakeholders
- Receive, evaluate, and coordinate investigations for product quality complaints and adverse reactions
- Issue and track corrective actions and preventive actions (CAPAs) with relevant departments to ensure proper closure
- Conduct trend analysis and present quarterly and annual reports as a part of management review
- Track and notify key licensing and certification updates to Quality management to ensure compliance with evolving regulations and guidelines
- Liaise external stakeholders and internal personnel related to Quality compliance initiatives
- Develop, maintain, follow standard operating procedures (SOPs), work procedures (WPs), and adhere to cGMP and Good Pharmacovigilance Practices (GVPs)
You have:
- Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science)
- Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (3+ years)
- Knowledge of current Good Manufacturing Practices (GMP)
- Competent with MS Office (Word, PowerPoint, Excel), including data collection, analysis, and reporting
- Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), Health Canada, European Union TRACES, and Australia’s (Therapeutic Goods Administration) TGA regulations (an asset)
- Experience with and responsibility for Organic accreditation, certification programs applicable to industry (an asset)
- Experience with performing or participating in vendor audits. Certified Quality Auditor / Supplier Quality Auditor certification (an asset)
- Experience with pharmacovigilance and complaint handling (an asset)
- Knowledge of product, raw materials specifications, and label compliance requirements (an asset)
- Valid BC driver's license and access to a reliable vehicle
You get:
- Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
- Company provided RRSP
- Loyalty share program (based on service length)
- $200.00 safety boot voucher & company provided PPE
- $300.00 per year to spend on company products
- Employee discount pricing
- Free onsite parking
- Bus pass reimbursement
- Exclusive discounts with various vendors
Why us?
- We’re much bigger than you think, 30+ natural health brands loved across North America
- Proudly Canadian owned & operated
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
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