Quality Assurance Analyst

Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design. Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our journey.

Position Summary:
As a Quality Assurance Analyst, you will participate in the planning, preparation, and execution of testing for in-house applications, integrations, and vendor/SaaS solutions. The role will focus heavily on SIT and test automation, including writing and maintaining automated tests using Playwright.

This position will initially support our AlayaCare implementation, with a strong focus on testing AlayaCare functionality, integrations, data flows, and end-to-end business processes.

Duration: 18-month contract

Responsibilities:

Software Testing

• Plan, prepare, and execute testing across different phases of the SDLC.
• Perform SIT across applications and integrations, including interfaces, APIs, and data flows.
• Review business requirements, technical specifications, integration designs, and acceptance criteria to determine test coverage.
• Create test plans, scenarios, test cases, scripts, and expected results for functional, integration, end-to-end, regression, and automated testing.
• Write test cases that cover positive, negative, integration, error handling, and failure scenarios.
• Write, execute, debug, and maintain automated tests using Playwright, Selenium, or similar automation tools. Playwright is the primary automation tool used by the QA team.
• Build and maintain automated regression tests.
• Validate integrations between systems, including data mappings, transformations, interface processing, error handling, logging, and notifications.
• Use SQL to validate backend data, integration results, and data integrity.
• Investigate application, integration, and data defects and work with engineering teams, vendors, and other technical teams through resolution.
• Document defects with clear steps to reproduce, expected and actual results, severity, and supporting evidence.
• Prepare and maintain test data required for manual and automated testing.
• Log and track test execution, defects, and supporting evidence using the appropriate QA tools.
• Communicate test progress, defects, risks, blockers, and dependencies to project teams and stakeholders.
• Support UAT where required, including test preparation, defect management, and coordination with business participants.
• Confirm that solutions meet business, functional, technical, and integration requirements before QA sign-off.
• Write reusable and maintainable automated tests and contribute to the maintenance of automated regression suites.
• Support automated test execution through CI/CD pipelines.
  

Quality Assurance Operations

• Contribute to the maintenance of the QA team's Playwright automation framework.
• Use JIRA, Zephyr, Azure DevOps, or similar tools for test management, defect tracking, and reporting.
• Participate in defect triage and work with technical teams to investigate and resolve issues.
  

Planning

• Participate in estimating and planning QA activities, including SIT, regression, automation, and release testing.
• Identify testing dependencies, risks, environment requirements, and test data needs that may impact testing or delivery timelines.
• Provide input into testing scope and priorities based on requirements, change impact, and risk.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or another technically relevant discipline, or equivalent experience.
• Minimum 4+ years of hands-on software QA experience.
• Hands-on experience writing, executing, debugging, and maintaining automated tests using Playwright, Selenium, or similar automation tools. Playwright experience is preferred.
• Strong experience with SIT across applications, interfaces, APIs, integrations, and data flows.
• Experience reviewing business and technical requirements and translating them into test scenarios and test cases.
• Strong understanding of software testing practices, defect management, and the SDLC.
• Hands-on experience with functional, integration, E2E, and regression testing.
• Experience validating integrations and data across multiple systems, including mappings, transformations, error handling, and downstream impacts.
• Working knowledge of SQL and the ability to query and validate backend data.
• Ability to investigate application, integration, and data issues and work with technical teams to troubleshoot defects.
• Experience with programming or scripting concepts used in test automation.
• Experience using Git or another source control platform.
• Experience working with CI/CD pipelines and automated test execution.
• Experience working in Agile or other structured software delivery environments.
• Experience testing AlayaCare implementations, releases, or integrations is strongly preferred.
• Experience with API testing is an asset.
• Healthcare industry experience is an asset but not required.
  

Skills/ Competencies:

• Strong analytical and problem-solving skills.
• Strong attention to detail.
• Able to understand system integrations and data flows across applications.
• Able to investigate technical issues and work through problems independently.
• Able to write clear and maintainable automated tests.
• Takes ownership of assigned testing activities and follows them through to completion.
• Strong organizational, planning, and prioritization skills.
• Able to manage multiple testing activities with limited supervision.
• Identifies gaps in test coverage and raises quality risks early.
• Strong written and verbal communication skills.
• Able to work effectively with engineering teams, business units, vendors, and project teams.
• Works well within a collaborative QA and project environment.

Why join SE Health?

• Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Innovative: At SE, we are always looking for new, innovative ways to improve. You’ll be encouraged and supported to identify and make improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and Aging.
• Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
• Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].

AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $58,000–$73,000 annually, based on experience.