Quality Coordinator

We are seeking a detail-oriented, proactive Quality Coordinator to join our client's team. Working closely with the Quality department, this role is essential in ensuring that incoming, in-process, and outgoing materials strictly meet customer specifications, engineering drawings, and quality benchmarks. The position supports compliance with IATF 16949 and ISO 14001, assists in handling customer complaints, and collaborates across departments using structured problem-solving methods to drive operational excellence.

Advantages
- Tier-1 Automotive Experience: Direct exposure to advanced manufacturing processes and stringent automotive industry standards.

- Technical Skill Enhancement: Practical application of automotive core tools (APQP, FMEA, Control Plans, MSA, SPC, PPAP) and ERP systems like SAP.

- Process Innovation: Opportunities to apply modern automation and AI-driven initiatives within day-to-day quality operations.

- Cross-Functional Growth: Hands-on collaboration across departments and cross-training to back up Quality Specialists and Inspectors.

- Safety & Sustainability Culture: Work within a clean, organized environment strongly committed to environmental health, safety, and sustainability practices.

Responsibilities
- Inspection & Quality Verification: Perform dimensional and visual inspections on incoming, in-process, and outgoing materials, dock audits, PPAPs, and RGAs against engineering drawings and BOMs.

- Non-Conformance Control: Reject non-conforming parts, properly document issues with photos (part, container, serial number, packaging), and escalate for prompt containment and resolution.

- Root Cause & Problem Solving: Support structured 8D problem-solving processes for customer and supplier complaints, coordinating sorting, rework, containment, and closure.

- ERP & Systems Administration: Use SAP to investigate complaints, gather supporting data, initiate purchase requisitions (PRs), and request purchase orders (POs). Access and navigate customer portals.

- Documentation & Standards Compliance: Maintain and update quality records, audit reports, work instructions, and KPI dashboards to ensure ongoing compliance with IATF 16949 and ISO 14001.

- Tracking & Traceability: Maintain digital logs and reports in Excel and PowerPoint (e.g., Complaints Log, RGA Log, RR Log) to support traceability and continuous improvement.

- Shipping Verification: Prepare and verify delivery notes and First Article (FA) documentation for outgoing materials to customers and suppliers.

- Department Support: Serve as a backup for Quality Inspectors and Quality Specialists during absences.

- Health, Safety & Environment: Follow all environmental, health, and safety protocols, wear required PPE, safely handle equipment, and maintain a neat, clean, and organized workspace.

Qualifications
- Education: Post-secondary graduate with a technical diploma, degree, or equivalent education.

- Inspection Tools: Demonstrated experience with precision measurement tools (calipers, micrometers, etc.) and familiarity with calibration practices.

- Quality Standards & Methods: Understanding of IATF 16949, ISO 14001, MSA, APQP, FMEA, Control Plans, SPC, and PPAP (or a strong willingness to learn).

- Systems & Software: Prior experience with ERP systems (SAP preferred) and intermediate or higher proficiency with Microsoft Office (Excel, PowerPoint, Word).

- Technical Literacy: Ability to read and interpret engineering drawings, schematics, and Bills of Materials (BOMs).

- Communication & Judgment: Strong oral and written communication skills to handle inquiries, resolve conflicts, and present technical information clearly to internal and external partners.

Summary
The Quality Coordinator plays a central role in maintaining superior product quality, regulatory compliance, and customer satisfaction. Balancing hands-on dimensional inspections, 8D problem solving, SAP data management, and IATF 16949 / ISO 14001 document control, this position ensures seamless alignment between shop-floor execution and customer specifications. It offers a well-rounded opportunity for a quality professional to make an immediate impact within our client's high-standard manufacturing facility.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.