Posted 24 days ago
Quality Specialist
@ CMP Advanced Mechanical Solutions
Châteauguay, Quebec
Overview
CMP Advanced Mechanical Solutions is hiring a Quality Specialist to act as the voice of the customer, investigating quality complaints, leading root-cause analysis and corrective actions, and managing RMAs. The work spans the shop floor, customer communication and quality data, and covers internal audits against ISO 9001 and ISO 14001. Salary is according to experience.
Responsibilities:
- Inspect products and implement corrective measures
- Lead root-cause analysis and corrective action plans
- Manage RMAs from initiation to closure
- Plan and conduct ISO 9001 and ISO 14001 internal audits
- Prepare KPI reports and quality communications
Requirements summary:
- Technical bachelor's degree or equivalent experience
- Minimum two years of quality assurance experience
- Working knowledge of ISO 9001 and ISO 14001
- Fluent in French and English
- Ability to read technical drawings
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Quality assurance |
| Experience | 2+ years |
| Work setting | Plant or factory, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Engineering |
| Perks mentioned | Wellness, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CMP Advanced Mechanical Solutions
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We are the Accelerant that transforms Concepts into realized Products for disruptive Technology Innovators.
Full company description
CMP Advanced Mechanical Solutions is a Manufacturing Services company providing Electro-Mechanical Solutions that enable disruptive Technology Innovators. CMP Designs, Develops, and Industrializes complex Electro- Mechanical Systems by leveraging an extensive vertically integrated Manufacturing organization. As such, CMP is the Accelerant that transforms Concepts into realized Products primed for volume Production. CMP utilizes the most advanced Technologies and Sustainable business practices at every level of Manufacturing at CMP operations in Chateauguay, QC (near Montreal) and Binghamton, NY. CMP has a history of Innovation and Growth supporting innovators in the Energy Distribution & Storage, Robotics & Warehouse Automation, Homeland Security, Light Rail, and Medical Systems markets. We have been partnering with Customers for over fifty years, applying disruptive Technologies in our operations to forge a leadership role at the forefront of Electro- Mechanical Manufacturing. CMP is also proud to have earned recognition by prominent Canadian business leaders as one of the Best Managed Companies in Canada. We have earned that recognition for the past four years and thank the entire CMP family for their hard work, commitment, and involvement in achieving this accomplishment.
- LinkedIn followers
- 6,247
- People associated on LinkedIn
- 318
- Reported office locations
- 1241 des Cascades, Châteauguay , Quebec J6J 4Z2, CA
- 90 Bevier, Binghamton , New York 13904, US
- Business categories
- Electronics
- Industrial
- Manufacturing
- Other recorded names
- CMP - VKS
- CMP Advanced Mechanical Solutions
- Specialties
- Electro- Mechanical Metal Enclosure System Design
- Development
- and Industrialization
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
CMP Advanced Mechanical Solutions is a Manufacturing Services company providing Electro-Mechanical Solutions that enable disruptive Technology Innovators. CMP Designs, Develops, and Industrializes complex Electro- Mechanical Systems by leveraging an extensive vertically integrated Manufacturing organization. As such, CMP is the Accelerant that transforms Concepts into realized Products primed for volume Production…
| Field | Value |
|---|---|
| Industry | Manufacturing |
| Company size | 501-1,000 employees |
| Headquarters | Châteauguay , Quebec |
| Organization type | Privately Held |
| Year founded | 1967 |
| Specialties | Electro- Mechanical Metal Enclosure System DesignDevelopmentand Industrialization |
| Open jobs on Jobsy | 14 |
| View page |
Job Description
The Quality Specialist supports the organization in meeting its quality standards and acts as the voice of the customer. Through strong communication skills and technical knowledge, the specialist gives visibility to customer quality complaints, identifies root causes, and drives the corrective actions and process improvements that follow. This is a hands-on role for someone comfortable moving between the shop floor, customer conversations and quality data.
Role and responsibilities
- Quality inspection, corrective action and audits
- Inspect products, monitor quality performance, and implement corrective measures that improve product quality and customer experience.
- Organize and execute internal containment actions and corrective action plans in a timely manner.
- Lead root-cause analysis and coordinate the meetings needed to complete it.
- Prepare CAPA reports as requested by customers or internal stakeholders.
- Support product inspection and rework efforts for escalated RMAs.
- Plan and conduct internal audits against the ISO 9001 (quality) and ISO 14001 (environmental) management systems and drive the corrective actions arising from findings.
- Maintain the documentation, records and evidence required to keep both management systems audit-ready, and support external certification and surveillance audits.
- RMA management
- Manage product RMAs from initiation to closure.
- Facilitate the return of RMA items to CMP-AMS.
- Provide RMA data and analysis on request from customers or internal stakeholders.
- Customer and stakeholder communication
- Maintain ongoing communication with customers to ensure their needs and concerns are always addressed.
- Meet with customers on quality issues, on request or on a regularly scheduled basis.
- Follow up with the manager on deliverables and raise constraints to those deliverables as soon as they arise.
- Reporting, metrics and quality communication
- Prepare and summarize the data, metrics and reports required by management.
- Monitor and review weekly KPIs, with the intent of identifying process and quality improvements.
- Develop and distribute quality content in the form of the CMP-AMS Quality Newsletter and Topic of the Week.
- All other related tasks are considered part of the role and may be assigned as needed.
Knowledge and Skill Requirements
- Bachelor’s degree in engineering or relevant technical degree or equivalent years of experience.
- Minimum two (2) years of experience in quality assurance.
- Working knowledge of ISO 9001 and ISO 14001 management systems.
- Experience planning and conducting internal audits and managing the corrective actions that follow.
- Excellent organizational and communication skills.
- Ability to read and interpret technical drawings.
- Working knowledge of standard inspection tools.
- Fluency in French and English, at a level sufficient to communicate with US customers in writing and by phone.
- Proficiency with the Microsoft Office suite.
- Ability to work independently with minimal supervision, and to work effectively within a team and in a customer-oriented environment.
- Knowledge and experience in sheet metal, welding, finishing and assembly - an asset.
- A continuous-improvement mindset applied across all working habits - an asset.
- Willingness to take on new challenges and learn new things - an asset.
- Experience as a Quality Lead - an asset.
- Master the French and English language (customers from the United States).
All other related tasks are considered part of the role and may be assigned as needed
What we offer:
- A 4.0 company (at the cutting edge of technology)
- Clean and safe work environment
- Great opportunities for advancement
- Health insurance including dental
- Health and Wellness Program
- Work/Life Balance
- Recognition activities
- Free gym
- Cafeteria
- A positive and friendly work environment
- Free parking
Join our team today!
This job description has been written using masculine pronouns for simplicity, but the position is open to individuals of all genders.
Salary according to experience
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