Posted 9 days ago
RCMP Clerk
@ City of Cold Lake
Cold Lake, Alberta
Overview
City of Cold Lake is hiring a permanent full-time RCMP Clerk in its Community Services Department to serve as the first public contact at the RCMP Detachment. The work covers administrative support, radio dispatch, police records and database entry, and transcription of sensitive statements. The role is 35 hours a week, Monday to Friday, 8:30 a.m. to 4:30 p.m., at $31.02 per hour, under the AUPE Local 118/016 collective agreement.
Pay:
$31.02 an hour
Responsibilities:
- Answer public inquiries at the RCMP Detachment
- Dispatch RCMP members by radio in 10 code
- Manage PROS and CPIC records
- Process insurance requests and collision data
- Transcribe detailed audio and video statements
Requirements summary:
- Post-secondary certificate or diploma in administration
- Two years in a comparable support position
- Community Peace Officer appointment
- Enhanced Reliability Security Clearance
- Criminal record and background security check
- Satisfactory annual driver's abstract
Tools & skills
Source and dates
Source type not verified · avanti
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Experience | 2+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Community Peace Officer appointment, Enhanced Reliability Security Clearance |
| Driver’s licence | required |
| Background checks | criminal record, driving record |
| Education | College diploma (required) |
| Fields of study | Administration |
| Security clearance | Enhanced reliability |
Summary and details written by AI from the posting; the employer’s posting is the authority.
City of Cold Lake
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
About Us
Home to over 17,500 residents, Cold Lake is a city that offers a wealth of excitement, adventure and entertainment for all in any season. Hugging the southern shores of Alberta’s seventh largest lake, this recreational paradise can be accessed in summer and winter through western Canada’s largest inland marina. New housing, excellent educational facilities, a multipurpose recreational facility and a college are just a few of the highlights that truly make Cold Lake a community of choice.
Job Purpose & Responsibilities
This is a permanent, full-time position with the Community Services Department.
Reporting to the Manager of Protective Services, this position is responsible for:
- Assisting the RCMP as the initial contact for public inquiries at the Detachment by efficiently providing administrative support that serves and meets the publics needs in regards to information, complaints, and emergency assistance.
- Assisting the RCMP members with forms and paperwork where appropriate, and processing incoming mail.
- Using the radio to dispatch RCMP members in 10 code.
- PROS management, file creation, error correction, and purging.
- CPIC management such as adding, modifying, or purging information pertaining to persons, vehicles and property.
- Completing clerical duties including accurate data entry and queries on software systems such as CPIC, PIRS. OSR. PROS and JOIN for the RCMP.
- Processing insurance requests, entering data on motor vehicle collisions, and following up on missing reports and documents. Maintaining crime mapping entry logs, running reports and updating map plots.
- Providing specialized support to specific units including, but not limited to, assisting in compiling bail/hearing packages, pinging cell phones as per policy, downloading cell block footage, importing Livescan photos to PROS, completing and serving subpoenas, as requested.
- Transcribing lengthy and detailed audio and video taped statements verbatim where details and documents may be graphic and language may be profane and offensive.
- Maintaining professionalism and confidentiality during communications and in execution of duties while dealing with sensitive information.
Qualifications & Competencies
- Post-secondary certificate or Diploma in Administration or related field.
- Legal background, 911 Dispatching Course and bilingual in French are assets.
- A Community Peace Officer appointment.
- A minimum of two years' experience in a comparable support position with preferred law enforcement agency experience.
- Experience with computer software applications and word processing.
- Strong communication, interpersonal and customer-service skills proven organizational and decision making skills and a detail-oriented work style.
- Ability to cope with exposure to graphic, detailed information from a variety of sources including in-person contact, and ability to remain calm in high pressure situations.
- Criminal Record Check, and Background Security Check.
- Enhanced Reliability Security Clearance must be maintained.
- Satisfactory annual Driver’s Abstract.
More Details
The hours of work for this position are 35 hours per week, 8:30 a.m. to 4:30 p.m., Monday to Friday. The hourly wage for this position is $31.02 per hour.
This position is within the scope of AUPE Local 118/016, and as such you will be required to adhere to articles contained within the Collective Agreement.
How to Apply
- Submit a detailed resume including qualifications and past and present work experience.
- Include a cover letter describing your experience and abilities with respect to the above listed qualifications.
- Copies of any relevant certifications.
The City of Cold Lake appreciates receiving applications from all qualified individuals; however only those short-listed for an interview will be contacted.
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