Real Time Systems Analyst I

Your opportunity is here!

Location:Vegreville, AB

Division: ATCO Electric

What We Offer:

• Flexible benefits

• Employee share purchase plan

• 15 days paid vacation

• 5 additional paid days off

• Charitable donation matching

• Company-matched defined contribution pension plan

• Comprehensive Employee & Family Wellness Program

• A culture based on caring, integrity, agility, collaboration, and safety

Why Work Here?

Joining the ATCO Team means being part of a community of people inspiring change on a global scale. It’s meaningful work that can only be accomplished by helping each other, as we collectively look to the future. Collaborating and being professional, down to earth, and caring for one another and for the communities we serve – is central to our core values and cultivates a sense of belonging.

About the Role:

The Real Time Systems Analyst I contributes to the team that is responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process control system (SCADA/EMS/ADMS) and provides hardware and software support for SCADA servers, workstations, network equipment, etc. In addition, this position provides support for systems used to provide both electronic and physical security for ATCO Electric’s Critical Infrastructure and works with the Cyber Security Office and other operational groups to maintain compliance with the Alberta Reliability Standards for Critical Infrastructure Protection (ARS CIP).

What You’ll Do:

• Perform preventative maintenance monitoring of hardware and software programs for the SCADA/EMS/ADMS servers, workstations, local area network, security devices and associated equipment.

• Perform preventative maintenance monitoring of hardware and software programs for the equipment used for electronic and physical security and ARS CIP compliance – e.g. firewalls, IDS, SIEM, patch management systems, physical access control systems, malware prevention systems, etc.

• Collect evidence required for ARS CIP compliance.

• Perform database maintenance and management, performance and security monitoring, system backups, and general system administration as required.

• Provide timely response and resolution to LINUX and Windows operating system problems as well as process control software problems. This includes mandatory participation in the On-Call rotation.

• Support hardware and software enhancements to the SCADA/EMS/ADMS system. This includes planning future system growth, researching technologies, writing business cases, developing work-plans, implementing and testing enhancements with an emphasis on total quality.

• Perform regular system backups and archiving of system data.

• Administer user accounts on the SCADA system.

• Monitor and maintain system security through checking of intrusion detection logs, system logs, updating antivirus definitions, installing operating system patches, etc.

• Generate problem tickets for the Team Lead to review and assign when problems are found

• Monitor system performance, disk storage capacity, system batch queues, hardware/software/network error messages.

• Perform daily system integrity checks which include analyzing system logs, performing system diagnostics, etc. for the SCADA computer and network.

• Implement database changes and additions which includes pre-commissioning of status, analog, control and setpoint types of data to verify database integrity. This work is related to new RTU/PLC additions and modification of existing sites.

• Configure SOC computer equipment such as SCADA servers, workstations, firewalls, authentication servers, intrusion detection servers, disk drives, terminal servers, modems, printers, routers, etc.

• Restore system/user files as required for data retrieval or fault recovery.

What You'll Bring:

• Diploma in Computer Systems Technology, Computer Engineering Technology or Network Engineering Technology) from a recognized technical institute.

• A university degree from a recognized university in a computer science or computer engineering related field would be an asset.

• Two years of experience in three or more of the following areas:

  • Installation, maintenance, monitoring and troubleshooting of cyber security measures including firewalls, IDS/IPS, SIEMs, etc.

  • Structured programming in higher level languages, such as “C”, python and shell scripting.

  • Working with and administering a variety of operating system including Windows and Linux with an emphasis on working with command line programs.

  • Installing, upgrading, maintaining and troubleshooting Intel x86/x64 based workstations and servers.

  • Administering and maintaining a SCADA/EMS/ADMS application or process control software.

  • TCP/IP network administration including installing, configuring, maintaining and troubleshooting Cisco network equipment (switches, routers and firewalls) and Windows and Linux based network hosts.

• Preference will be given to applicants with a wider range of experience in these areas.

• Excellent problem solving, written and oral communication, analytical, interpersonal and team skills.

• Valid Class 5 operator’s license.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted. Successful candidates may be required to complete a criminal, education and employment background check and other skills assessments as needed for the position.

About Us

ATCO Electric is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.