Posted 5 days ago
Receptionist/Front Desk
@ WSA Americas
Surrey, British Columbia
Overview
WSA Americas, through HearCANADA, is hiring a Sales & Reception Coordinator (Client Care Coordinator) for its Surrey clinic. The role combines front desk administration, appointment scheduling, records, basic hearing aid maintenance and driving product and payment sales. The posting states a permanent full-time onsite schedule, Monday to Friday 8:30 am to 4:30 pm, with starting pay of $21-$24 per hour plus a bonus program.
Pay:
$21–$24 an hour
Responsibilities:
- Provide individualized client experience at the clinic
- Book, reschedule and follow up on appointments
- Recommend products and payment options
- Maintain physical and electronic records
- Perform basic hearing aid maintenance and AR duties
Requirements summary:
- 2+ years in a customer-facing role
- Sales acumen and comfort recommending products
- Customer-centric and team-oriented attitude
- Access to a car and valid driver's licence strongly preferred
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · teamtailor
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Store, Hospital or clinic, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | preferred |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
WSA Americas
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WSA employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
- LinkedIn followers
- 90,638
- People associated on LinkedIn
- 5,776
- Reported office locations
- Nymøllevej 6, Lynge, Denmark 3540, DK
- 18 Tai Seng Street, #08-08, Singapore, Singapore 53977, SG
- Bałtycka 6, Poznan, Greater Poland Voivodeship 61-013, PL
- 88/AA, Financial District, Hyderabad, Makthakousarali, Telangana, Hyderabad, 500032, IN
- Henri-Dunant Straße, Erlangen, Bavaria 91058, DE
- Business categories
- Electronics
- Medical Device
- Industrial
- Manufacturing
- Other recorded names
- WSA Americas
- WSA APAC
- WSA – Wonderful Sound for All
- Specialties
- Hearing Aids
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse…
| Field | Value |
|---|---|
| Industry | Medical Equipment Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | Lynge, Denmark |
| Organization type | Privately Held |
| Specialties | Hearing Aids |
| Open jobs on Jobsy | 14 |
| View page |
About us:
Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage.
Position overview:
We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client experience, and driving sales of our products and services.
This is a permanent, full-time position based onsite at our Surrey (Sunshine Hills Area) HearCANADA Clinic. Typical hours of work are Monday through Friday 8:30 am - 4:30 pm local time.
What we offer:
Starting hourly compensation of $21-$24/hour + an attractive bonus program
Comprehensive benefit package including health, dental, vision + a healthcare spending account, starting on day one of hire
RRSP matching program
Generous time off policies including 3 weeks of vacation, 7 paid personal days, + 1 paid volunteer day per year
Training, learning, + continuing education opportunities
Friends and family discounts + access to our employee perk program
Purpose-driven + people-centric culture with the ability to make an impact in our communities across Canada
What you'll do:
Provide an exceptional and individualized client experience for clients visiting and contacting the clinic
Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed appointments or with appointment reminders
Making product and payment recommendations to enhance the client journey
Support with maintaining physical and electronic records
Perform basic hearing aid maintenance and product questions
Participate in local events and marketing initiatives to support HearCANADA branding and networking within the local community
Educate patients on billing and payment options; perform AR duties as assigned
What we're looking for:
Experience in a customer-facing role - you bring 2+ years of experience working in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
Sales acumen - comfortability in recommending products and services to clients
Customer-centric attitude - you are comfortable interacting with diverse client groups and networking within the community to position HearCANADA as the region's number one choice for hearing care services
Team-player - you work well with others and appreciate what can be accomplished with support from colleagues
Willingness to participate in some local travel - access to a car and a valid driver's license is strongly preferred as some travel will be expected within the assigned region (mileage paid) for community events and marketing initiatives
To join us on our journey in providing Wonderful Sound for All, click the "Apply Now" button!
HearCANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is not used in the decision-making process in screening or interviewing candidates, however, may be used for note-taking or automations such as email communication.
HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via [email protected].
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