Posted 2 days ago
Receptionist Scheduler
@ West Coast Seniors Housing Management
Maple Ridge, British Columbia
Overview
West Coast Seniors Housing Management is hiring a Receptionist/Scheduler to run the community's reception desk and emergency call monitoring, and to arrange shift coverage for absences. The work covers resident and visitor service, telephone handling, appointment booking, and some clerical billing and payroll support. Two years of related experience and a vulnerable sector check are required.
Responsibilities:
- Run the reception desk and greet residents and visitors
- Answer and transfer calls professionally
- Monitor the 24-hour emergency responder system
- Arrange shift coverage and report unfilled shifts
- Assist with billing, invoicing and payroll clerical work
Requirements summary:
- Grade 12 or equivalent with two years related experience
- Intermediate to advanced Excel and Word
- Ability to plan and prioritize multiple timelines
- Vulnerable sector Criminal Record Check
- Physically able to stand, walk, lift and bend
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Office, Care home |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Background checks | vulnerable sector |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
West Coast Seniors Housing Management
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We create a framework where leaders and frontline staff are empowered to make a difference in the lives of our seniors.
Full company description
West Coast Seniors Housing Management (WCSHM) is committed to superior seniors care and services within the communities we manage, operate and develop. Achieving quality growth and precise in-depth systems has been one of our cornerstones for key success for our clients. West Coast Seniors Housing Management is an operating company, currently operating Retirement Concepts and Terraces on 7th.
- LinkedIn followers
- 1,251
- People associated on LinkedIn
- 55
- Reported office locations
- 20363 65 Ave, Langley, British Columbia V2Y 3E3, CA
- 701 W Georgia St, 1818, Vancouver, British Columbia V7Y 1C6, CA
- Business categories
- Residential
- Health Care
- Elder Care
- Assisted Living
- Facility Management
- Property Management
- Social Assistance
- Home Health Care
- Other recorded names
- West Coast Seniors Housing Management Limited Partnership
- West Coast Seniors Housing Management
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
West Coast Seniors Housing Management (WCSHM) is committed to superior seniors care and services within the communities we manage, operate and develop. Achieving quality growth and precise in-depth systems has been one of our cornerstones for key success for our clients. West Coast Seniors Housing Management is an operating company, currently operating Retirement Concepts and Terraces on 7th.
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 201-500 employees |
| Headquarters | Langley, British Columbia |
| Organization type | Privately Held |
| Open jobs on Jobsy | 85 |
| View page |
About Us
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.
About the Role
The Receptionist/Scheduler reports to the General Manager and/or designate and is responsible for all aspects of reception and office procedures to promote a high standard of customer service and professionalism at the community. This role is also responsible for adjusting schedules and filling vacant shifts.
Responsibilities
Include but not limited to:
- Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
- Monitors and responds to the tenant emergency call system (24 hour “Emergency Responder”), while on duty.
- Organizes and maintains all functions of the reception desk.
- Greets and communicates with all residents, visitors, staff, and volunteers in the community in a courteous and professional manner.
- Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner.
- Takes appropriate messages when necessary.
- Books appointments and meeting rooms for various managers.
- Follows policies and procedures of the community.
- When possible support other departments in an administrative capacity.
- Arranges shift coverage for short calls and longer term planned absences by following the community’s procedures as applicable.
- Reviews and reports unfilled shifts, casual call in list, and staff availability concerns as applicable
- Assists the Administrative Coordinators as required in the clerical aspects of resident billing, comfort fund, invoicing and payroll.
- Attends and participates in community and education programs.
- Performs other related duties as required.
Qualifications and Skills:
- Grade 12 education or equivalent with recent, two (2) years related experience or an equivalent combination of education, training or experience.
- Ability to plan, organize and prioritize with multiple critical timelines.
- Ability to work independently and in cooperation with others.
- Computer literate with intermediate to advanced Excel and Word.
- Basic accounting and payroll experience an asset.
- Ability to demonstrate tact, diplomacy, empathy, patience and concern in providing quality services to residents with a focus on “Customer Service”.
- Ability to read, write and speak English proficiently and understand verbal and written instructions.
- All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
- Must be in good health, physically able to perform repetitive tasks, lift, squat, bend, stand and walk as required to perform the duties of the position.
West Coast Seniors Housing Management
is an equal opportunity employer.
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