First seen by our source: just now
Registration Representative
@ WorkSafeBC
Richmond, British Columbia
SIGNALS
Overview
WorkSafeBC is hiring a full-time temporary Registration Representative for an 18-month term, based in its Richmond office five days a week. The role registers client referrals and admissions to health care providers, books and confirms appointments, and pays $29.78 per hour plus 4% in lieu of benefits and 4% in lieu of vacation.
Responsibilities:
- Register referrals and admissions to health care providers
- Book and confirm appointments in an online system
- Triage and process provider referral inquiries via shared mailbox
- Review referrals and request medical disclosure packages
- Act as liaison between claim owners and providers
Requirements summary:
- Minimum grade 12 education
- Outstanding customer service skills
- Ability to multi-task across varied duties
- Accuracy with detailed information
- Ability to meet constantly changing deadlines
- Legal entitlement to work in Canada
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | High school (required) |
| Perks mentioned | Generous paid time off |
Summary and details written by AI from the posting; the employer’s posting is the authority.
WorkSafeBC
| Field | Value |
|---|---|
| Headquarters | Richmond |
| Open jobs on Jobsy | 31 |
Job description
We’re looking for registration representatives to register all referrals and admissions of clients to programs or services in the external network of health care services providers and other contracted providers. If you enjoy assisting others by accepting referrals, booking, and confirming appointments, consider applying for this exciting opportunity.
Please note this is a temporary 18 month position.
Where you’ll work
We serve the workers and employers across B.C., and we do that best when we're together. It's how we collaborate, learn from one another, and develop our people.
This role is based in our Richmond office five days a week.
Like everything we do, our work model continues to evolve to support those we serve. We remain committed to a work model that strengthens our culture and helps us deliver our best work, while balancing flexibility and a positive employee experience.
How You’ll Make a Difference
You’ll utilize your skills in office administration and customer service to assist our team.
As a Registration Representative You Will
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.
What’s it like to work at WorkSafeBC?
It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.
Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.
Learn more: Discover who we are.
Our Benefits
As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:
Salary: $29.78/hourly
Want to apply?
Applications are welcomed to apply immediately; however, applications must be received no later than 4:30 p.m. PST on the closing date.
Please note that we will be starting assessments prior to the closing date.
We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
Please note this is a temporary 18 month position.
Where you’ll work
We serve the workers and employers across B.C., and we do that best when we're together. It's how we collaborate, learn from one another, and develop our people.
This role is based in our Richmond office five days a week.
Like everything we do, our work model continues to evolve to support those we serve. We remain committed to a work model that strengthens our culture and helps us deliver our best work, while balancing flexibility and a positive employee experience.
How You’ll Make a Difference
You’ll utilize your skills in office administration and customer service to assist our team.
As a Registration Representative You Will
- Use an online booking and scheduling system to facilitate the registration process for clients.
- Manages triage and processing of all incoming Provider Referral inquiries through a shared mailbox, ensuring timely responses to phone queue emails and identifying and addressing incomplete or deficient referrals.
- Performs various clerical tasks including typing correspondence and sending faxes to support office operations.
- Undertakes additional duties as assigned in support of team objectives.
- Acts as a liaison between claim owners and providers to address concerns.
- Reviews referrals for validity within established guidelines, requests complete medical disclosure packages when necessary, and expedites urgent disclosure requests from claim owners, WSBC staff, and Health Care Service Providers.
- Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking
- Provide outstanding customer service
- Multi-task within a wide variety of assigned duties
- Accurately work with detailed information
- Meet constantly changing deadlines
- A minimum of grade 12 education
- Confirm you’re legally entitled to work in Canada
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.
What’s it like to work at WorkSafeBC?
It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.
Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.
Learn more: Discover who we are.
Our Benefits
As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:
- Extra 4% of your salary in lieu of benefits and 4% in lieu of vacation from the day you start
Salary: $29.78/hourly
Want to apply?
Applications are welcomed to apply immediately; however, applications must be received no later than 4:30 p.m. PST on the closing date.
Please note that we will be starting assessments prior to the closing date.
We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
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