Posted last month
Remote - Customer Service Representative - Flexible Schedule
@ American Income Life Insurance Company
Halifax, Nova Scotia
Overview
American Income Life Insurance Company is hiring a full-time remote customer service representative to connect with clients about benefit and coverage options. The work involves answering questions, reviewing coverage needs and helping clients choose solutions. The posting offers a flexible schedule, weekly compensation and performance-based bonuses.
Responsibilities:
- Connect with clients about benefit and coverage options
- Answer questions about products and services
- Help clients understand their current plans
- Review coverage needs and support informed decisions
- Stay updated on programs and policy changes
Requirements summary:
- Strong communication and interpersonal skills
- Ability to stay organized and manage multiple responsibilities
- Comfortable working independently in a remote environment
- Willingness to learn and take part in ongoing training
- Previous customer service or sales experience is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-09-30
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Flexible hours, Visa sponsorship, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
American Income Life Insurance Company
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
- LinkedIn followers
- 167,663
- People associated on LinkedIn
- 8,782
- Reported office locations
- 1200 Wooded Acres Drive, Waco, TX 76797, US
- Business categories
- Health Care
- Life Insurance
- Insurance
- Financial Services
- Other recorded names
- American Income Life: AO - Jillian Getz
- American Income Life
- American Income Life Insurance Company
- Spade Recruiting
- Advantage Life Insurance
- AO Globe Life - Angie Cruz
- AIL
- Specialties
- The only provider of supplemental benefits to organized labor
- We visit thousands of families each year
- and One of the most lucrative Agent compensation programs in the industry
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 5,001-10,000 employees |
| Headquarters | Waco, TX |
| Organization type | Public Company |
| Specialties | The only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industry |
| Open jobs on Jobsy | 22 |
| View page |
Are you looking for an opportunity where you can work with people, strengthen your professional skills, and build toward long-term career growth? Our organization, a well-established provider of supplemental benefits across North America for more than 65 years, is continuing to expand and is looking for motivated individuals to join our growing team.
This opportunity is well suited for people who enjoy communicating with others, providing guidance, solving problems, and working in a supportive remote environment.
What You’ll Be Doing
Connect with clients to discuss available benefit and coverage options
Answer questions and provide clear, accurate information about products and services
Help clients understand their current plans and available solutions
Review coverage needs and assist clients in making informed decisions
Stay updated on new programs, policy changes, and company procedures
Provide professional, dependable, and customer-focused support
What We’re Looking For
Strong communication and interpersonal skills
Ability to stay organized and manage multiple responsibilities
Professional, dependable, and positive attitude
Comfortable working independently in a remote environment
Willingness to learn and participate in ongoing training
Previous customer service or sales experience is an asset, but not required
Ideal Candidates
We are looking for individuals who are motivated to improve, enjoy working as part of a team, and are comfortable taking initiative. Candidates who are goal-oriented, coachable, and interested in developing professionally will have the opportunity to grow within the organization.
What We Offer
Comprehensive training and ongoing support
Remote work flexibility
Weekly compensation
Performance-based bonus opportunities
Residual income opportunities
Company-sponsored travel incentives
Career advancement and leadership development
Supportive team environment
If you are ready to develop new skills, help clients, and explore a long-term career opportunity, we encourage you to apply today and learn more about joining our team.
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