Residence Worker - Evening

Job Title: Residence Worker - Evening
Location: Safe Harbour

Status: Regular, Part-time (Union position)
Number of Vacancies: 1
Wage: $27.53 - $31.57/hr (starting at $27.53)
Grid: 10
Hours: 21 Hours/Week
Schedule: Saturday (4.00 pm -12.00 am), Sunday (10.00 am - 6.00 pm) & Monday (4.00 pm - 12.00 am)

Start Date: November 1, 2026
End Date: March 31, 2027

Date Posted: October 15, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by October 21, 2026, internal applications received after this date will not be considered as internal and seniority will not apply.

The Opportunity:

The Residential Worker – Evening provides on-site support to youth and youth with children residing in a transitional housing program. This role focuses on supporting daily stability, safety, and household functioning while contributing to a calm, respectful, and structured living environment.

Working within a trauma-informed, culturally responsive, and harm reduction framework, the Residential Worker supports residents (ages 16–30) who may be experiencing homelessness, instability, or crisis-related challenges. Evening staff play a key role in engagement, basic support, crisis response within protocol, and continuity of care into the overnight period.

KEY RESPONSIBILITIES:

Resident Support & Monitoring

• Provide a supportive, respectful, and non-judgmental presence during overnight hours;
• Conduct wellness and safety checks, including for youth with children;
• Respond to resident needs, including providing immediate emotional support and de-escalation as required;
• Support a safe, calm, and structured overnight environment;
• Provide supportive engagement and positive role-modelling to encourage stability and routine.

Safety & Crisis Response

• Monitor the premises and respond to safety concerns as they arise;
• Respond to crises including conflict, distress, or urgent situations;
• Follow established protocols, including contacting emergency services when required;
• Complete incident reports and documentation according to program policy.

Program Operations & Household Support

• Maintain accurate and timely documentation (shift logs, incident reports, resident notes);
• Support intake, transitions, or discharges during overnight hours as directed;
• Ensure adherence to house guidelines and program expectations;
• Perform household duties including cleaning shared/common areas, laundry support, and maintaining supplies;
• Support youth in daily living activities, including meal preparation with and for residents and participation in household routines;
• Maintain a safe, clean, and welcoming residential environment;
• Complete required check-ins in accordance with working-alone policies.

Communication & Team Collaboration

• Participate in shift handovers and communicate relevant updates to staff;
• Work collaboratively with the broader team to ensure continuity of support;
• Attend team meetings and required training sessions.

QUALIFIED CANDIDATES WILL POSSESS:

Education & Experience

• Diploma in a related field (e.g., Social Services, Child & Youth Care) or equivalent combination of education and experience;
• 1 years’ experience working with youth and/or vulnerable populations.

Skills & Knowledge

• Understanding of trauma-informed practice, harm reduction, and cultural safety;
• Knowledge of community resources in Surrey and surrounding areas;
• Ability to respond to crisis situations within established protocols;
• Strong interpersonal, communication, and documentation skills;
• Ability to work independently during overnight shifts;
• Ability to work respectfully with diverse populations;
• Lived experience relevant to the population served is considered an asset;
• Intermediate/Standard First Aid with CPR-C and AED (or willingness to obtain);
• Food Safe certificate is required;
• WHMIS certificate is required;
• Naloxone trained (or willingness to obtain).
• Valid driver's license with access to vehicle

Working Conditions

• Work involves supporting individuals experiencing instability and crisis-related situations;
• Moderate to high-stress environment at times;
• Requires monitoring of safety, household dynamics, and resident wellbeing;
• Ability to respond effectively to emergencies and interruptions.

A Criminal Record Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at ([email protected]). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 46 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.