Posted yesterday
Retail & Customer Service Associate
@ POWERGROUP Resources
Norwich, Ontario
Overview
POWERGROUP Resources is hiring a full-time Retail & Customer Service Associate for Office Works, a provider of office furniture, supplies and business technology across Southwestern Ontario. The role covers walk-in and business client service, order processing and quoting, print and shipping-related services, and store upkeep, on a Monday to Friday schedule of about 8:30am to 5:15pm. Pay is $21 to $23 per hour depending on experience.
Pay:
$21–$23 an hour
Responsibilities:
- Assist walk-in customers and business clients with office supply orders
- Process orders, create quotes and maintain retail store inventory
- Provide printing, copying, scanning, laminating and shredding services
- Prepare and pack orders and coordinate local deliveries
- Keep the store clean, organized and merchandised
Requirements summary:
- 2+ years of retail sales or front desk customer service experience
- Experience with POS, retail checkout or order entry systems
- Valid driver's licence for occasional local deliveries
- Ability to lift and move boxes, including cases of paper
- Fluent in English
Tools & skills
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-11-06
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Experience | 2+ years |
| Hours per week | 39.25 |
| Schedule | day |
| Travel | air: none · ground: minimal |
| Work setting | Store, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Driver’s licence | required |
Summary and details written by AI from the posting; the employer’s posting is the authority.
POWERGROUP Resources
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Bring balance to your business!
Full company description
We offer comprehensive and customizable business services that drive results. Whether it’s HR, accounting, or recruiting, we equip you with the resources you need to turn ambition into action.
- LinkedIn followers
- 3,629
- People associated on LinkedIn
- 16
- Reported office locations
- 1425 Cormorant Rd, 301, Hamilton, Ontario L9G 4V5, CA
- Business categories
- Accounting
- Human Resources
- Recruiting
- Bookkeeping and Payroll
- Other recorded names
- POWERGROUP Resources
- Powergroup Resources
- Specialties
- Human Resources
- Recruiting
- and Bookkeeping
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We offer comprehensive and customizable business services that drive results. Whether it’s HR, accounting, or recruiting, we equip you with the resources you need to turn ambition into action.
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 11-50 employees |
| Headquarters | Hamilton, Ontario |
| Organization type | Privately Held |
| Year founded | 2006 |
| Specialties | Human ResourcesRecruitingand Bookkeeping |
| Open jobs on Jobsy | 21 |
| View page |
Office Works is a leading provider of office furniture, supplies, business technology solutions, and managed services for clients across Southwestern Ontario. We are committed to delivering exceptional service and innovative solutions that help businesses operate efficiently. As a Retail & Customer Service Associate, you will play a pivotal role in ensuring excellent customer service to support our clients.
We’re looking for a friendly, dependable, and organized individual to join our retail store, office supply operations, and customer service team.
If you enjoy helping people, staying organized, and handling a variety of tasks, we’d love to hear from you.
We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.
Key Responsibilities Include:
- Help walk-in customers and manage relationships with business clients for office supply orders.
- Process orders, create quotes, purchases, and maintain inventory for our retail store.
- Provide printing, copying, scanning, laminating and shredding services, making stamps, and processing cheque orders.
- Prepare and pack orders, coordinate local deliveries, and assist with business-to-business transactions.
- Work extensively at a computer with multiple programs, email, data entry, and online orders.
- Merchandising, keeping the store clean and organized, creating email advertising, and other day-to-day tasks.
- 2+ years of experience in retail sales and/or front desk customer service.
- Experience with POS, retail checkout, or order entry systems.
- Ability to lift and move boxes, including cases of paper.
- A valid Driver's License and ability to make occasional local deliveries.
- Fluent in English.
- Experience with order processing is a plus.
- Experience providing print/copy services is a plus.
- Experience using office computer systems for email, data entry, and online orders is a plus.
- $21 - $23 per hour, depending on experience.
- Full-time position
- Monday-Friday Schedule (approx. 8:30am – 5:15pm)
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