Posted 4 days ago
Retail Sales Associate
@ Canna Cabana
Ontario
Overview
Canna Cabana is hiring part-time retail sales associates in Ottawa, Ontario, at $17.95 to $18.50 CAD per hour. The role involves greeting customers, advising on cannabis products and accessories, handling transactions, stocking shelves and resolving customer issues. Candidates need 2 to 3 years of retail experience, a CannSell license, a clean criminal background check and availability for shift work including nights, weekends and holidays.
Pay:
$17.95–$18.50 an hour
Responsibilities:
- Greet customers and advise on cannabis products and accessories
- Take orders and prepare merchandise for purchase
- Replenish, rotate and display stock
- Resolve customer complaints and ensure satisfaction
- Answer and transfer phone calls to the appropriate person
Requirements summary:
- 2-3 years of retail sales and customer service experience
- Completed Cannabis Retail Certification (CannSell license)
- Clean criminal background check before start date
- Knowledge of and passion for cannabis and accessories
- Valid First Aid certification (asset)
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Experience | 2+ years |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | CannSell license, First Aid |
| Background checks | criminal record |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Canna Cabana
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Sophisticated. Approachable. Playful.
Full company description
Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.
- LinkedIn followers
- 4,044
- People associated on LinkedIn
- 523
- Reported office locations
- #112 11127 15 Street N.E., Calgary, Alberta T3K 2M4, CA
- 1065 Canyon Meadows Dr SW, Calgary, Alberta T2W 5V3, CA
- 10828 124 St NW, Edmonton, Alberta T5M 0H3, CA
- 23 Southgate Blvd S, Unit #10, Lethbridge, Alberta T1K 6S5, CA
- 5115 49 St, Unit #16, Whitecourt, Alberta T7S 1P1, CA
- 1317 Barton St E, Hamilton, Ontario L8H 2V4, CA
- 2019 Long Lake Rd, Unit B, Sudbury, Ontario P3E 4M8, CA
- Business categories
- E-Commerce
- Cannabis
- Retail
- Other Retail Shops
- Retail and wholesale
- Other recorded names
- Canna Cabana
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Public Company |
| Year founded | 2017 |
| Open jobs on Jobsy | 118 |
| View page |
Overview
Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.
Responsibilities
- Greet customers and discuss type, quality, and quantity of merchandise or services required
- Maintain a high level of product and service knowledge
- Replace used stock, rotate current stock, and ensure satisfactory inventory levels
- Participate in merchandising and promotional activities for accessories.
- Ensure store conditions are consistently upheld to established standards
- Adapt communication style in order to deliver information effectively to a range of individuals
- Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
- Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
- Take orders from customers and prepare products for purchase
- Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
- Assist with display of merchandise
- Assist with inventory management
- Ensure accuracy in all transactions, inventory, and procedures
- Participate in all manner of store maintenance
- Prepare merchandise for purchase
- Work in partnership with management and other employees to maximize store sales and in-store presence
- Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
- Ensure that all health, safety, and security regulations are adhered to and required standards are met
- Abide by all company policies and procedures as directed by the Store/Assistant Managers.
- Available to work any shift depending on Store Operation
Qualifications
- Must provide a copy of completed Cannabis Retail Certification - CannSell License.
- Must provide a copy of clean Criminal Background Check prior to start date.
- Minimum 2-3 years of Retail Experience in sales and customer service required.
- A valid First Aid certification is considered an asset
- Must have knowledge of and passion for cannabis and accessories.
- Must be available for shift work according to business needs, Monday to Sunday.
- Excellent written and verbal communication skills.
- Team player mentality.
- Ability to compute basic mathematical problems.
- Attention to detail.
- Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.
- Ability to work nights, holidays and weekends and different locations.
Job Types: Part-time, Permanent
Location: 87 Clarence Street Byward, Ottawa, Ontario K1N 5P5
Pay Range: $17.95 - $18.50 CAD per hour
Why You Should Apply:
- The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.
To get CannSell license please visit - CannSell Standard | CannSell.ca
About Us
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:
- Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
- Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
- Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
- E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.
Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.
Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.
High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.
To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.
Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.
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