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First seen by our source: 2 days ago

Room Service Server

@ Chateau Victoria

Victoria, British Columbia

Part-time
Apply now
SIGNALS

Overview

Chateau Victoria is hiring a part-time room service server to deliver food and beverage orders to guest rooms, hospitality suites and meeting rooms, and to take restaurant reservations and room service calls. The role is about 5 hours per shift, two to three shifts a week, with weekend and holiday availability and a mix of AM and PM shifts. The posting offers a free meal per shift and a union pension plan based on hours worked.

Responsibilities:

  • Set up, deliver and retrieve food and beverage orders to guest rooms and meeting rooms
  • Answer calls for restaurant reservations and room service orders
  • Support the food and beverage team with supplies and table bussing
  • Prepare meeting rooms and hospitality suites

Requirements summary:

  • Serving It Right certification or equivalent
  • Exceptional customer service skills and professionalism
  • Strong communication and teamwork skills
  • Ability to multitask and work under pressure
  • Previous food and beverage experience an asset

Tools & skills

Benefits mentioned

Retirement planEmployee discount
Source and dates

Source type not verified · pushoperations

Employer posting date
Not provided
First seen by our source
2026-11-04
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentHospitality & tourism
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingStore, Client sites
PositionSitting and standing
Physical demandsphysical moderate · computer low
LanguagesEnglish
Licences & certificationsServing It Right
Perks mentionedRetirement plan, Employee discount, Transit support, Free or discounted meals

Summary and details written by AI from the posting; the employer’s posting is the authority.

Chateau Victoria

FieldValue
Open jobs on Jobsy2
Job description

Acting as an ambassador of Vista 18 and Chateau Victoria Hotel & Suites, this food and beverage support role will have flexibility in their availability with a natural customer service ability. This position is a great entry into the food and beverage realm. Shift's can include AM and PM shifts and will include weekends and holidays.

We are currently looking to fill two to three shifts a week that are approximately five hours a day. Shifts would typically be Monday + Tuesday morning and there may occasionally be opportunities to pick up extra shifts.

We offer:

  • A free meal per shift
  • Comprehensive benefits package (based on hours worked) including a union pension plan
  • Recognition programs - birthday, holidays and work milestone recognitions
  • Employee, Friends & Family hotel discount
  • Vista 18 and Clive’s Classic Lounge employee discount ~ 50%
  • Other Industry discounts
  • Employee events ~ Holiday and employee appreciation celebrations
  • Learning and development opportunities
  • Bike storage facilities, onsite parking and discounted bus pass with BC Transit - ProPASS

Responsibilities & Duties:

  • Responsible for set-up, deliver and retrieve all food and beverage orders to guest rooms, hospitality suites and meeting rooms while ensuring quality service and guest satisfaction.
  • Answer incoming telephone calls to take restaurant reservations, requests, inquiries and to receive and process room service orders.
  • Provide constant support to the whole food and beverage team. Retrieves supplies, bussing tables and ensuring a smooth service in the restaurant.
  • Thorough & detailed preparation of meeting rooms and hospitality suites including table and chair set up, catering supplies, and other specified requests.
  • Follow established procedures and policies when completing tasks.

Qualifications:

  • Serving it Right certification or equivalent
  • Must possess exceptional customer service skills and professionalism along with a positive personality and high level of energy
  • Proven communications skills and ability to work positively in a team environment and respond well to direction
  • Proven ability to multitask and work well under pressure
  • Previous food and beverage experience an asset

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