Posted 2 months ago
Sales and Rental Associate
@ Stephenson's Rental Services
Cambridge, Ontario
Overview
Stephenson's Rental Services is hiring a Sales and Rental Associate to serve customers in equipment rental, selling products, taking orders and resolving issues. The role covers sales, inventory control, delivery and pick-up coordination, and billing support. It requires 2 years of customer service or sales experience, a G class licence and the ability to lift up to 50 lbs.
Responsibilities:
- Provide customer service and convert to sales
- Match customer needs with rental products
- Manage inventory control documents and fleet levels
- Coordinate delivery and pick-up of products
- Monitor billing, invoicing and overdue accounts
Requirements summary:
- 2 years of customer service or direct sales experience
- High school diploma or equivalent
- G class driver's licence with clean abstract
- Ability to lift up to 50 lbs regularly
- Proficiency in Microsoft Office Suite
- Technical aptitude and ability to work independently
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-08-30
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Experience | 2+ years |
| Travel | air: none · ground: minimal |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Background checks | driving record |
| Encouraged to apply | People with disabilities |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Employee discount, Wellness, Paid training, Uniform provided, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Stephenson's Rental Services
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Helping You Be Your Best | We make it happen, one project at a time.
Full company description
Stephenson's is a fast-growing equipment rental services company that keeps simplicity and immediacy at the heart of everything we do. From our humble beginnings operating out of a residential garage in Welland Ontario to being at the forefront of some of the most iconic developments across Canada, we have been helping partners shape the landscape of cities across the markets we serve. For over 70 years, Stephenson's has helped Canadians build Canada. Our team has worked closely with our customers to solve day-to-day problems. We have embraced the underdog status as multinationals continue to expand and disrupt the Canadian market. We pride ourselves on the deep and loyal relationships we have formed over the years and our reputation for “getting the job done right” when faced with challenges is what continues to set us apart. We are relentlessly optimistic people. We intuitively know how to evaluate and prioritize each problem, and we take pride in getting unstuck. We firmly believe we can help our customers overcome anything, so they can be their best.
- LinkedIn followers
- 3,976
- People associated on LinkedIn
- 296
- Reported office locations
- 6895 Columbus Road, Mississauga, Ontario L5T 2G9, CA
- Business categories
- Training
- Recreational Vehicles
- Rental
- Other recorded names
- Stephenson's Rental Services
- Specialties
- Construction Tool and Equipment Rentals
- New and Used Equipment Sales
- Total Fleet Management
- Construction Heating Solutions
- Scaffolding and Edge Protection
- Safety and Equipment Training
- Contractor Supplies
- Temporary Fence
- and Small Tool Service and Repair
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Stephenson's is a fast-growing equipment rental services company that keeps simplicity and immediacy at the heart of everything we do. From our humble beginnings operating out of a residential garage in Welland Ontario to being at the forefront of some of the most iconic developments across Canada, we have been helping partners shape the landscape of cities across the markets we serve. For over 70 years…
| Field | Value |
|---|---|
| Industry | Construction |
| Company size | 501-1,000 employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Privately Held |
| Year founded | 1954 |
| Specialties | Construction Tool and Equipment RentalsNew and Used Equipment SalesTotal Fleet ManagementConstruction Heating SolutionsScaffolding and Edge ProtectionSafety and Equipment TrainingContractor SuppliesTemporary Fenceand Small Tool Service and Repair |
| Open jobs on Jobsy | 34 |
| View page |
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and help our customers get the job done right. Proudly serving customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and a Family Focus, we’re looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family for the existing vacancy described below.
How you’ll contribute
TheSales and Rental Associate is all about helping customers – whether that’s selling products, taking orders, or resolving issues. It’s important to really listen, respond quickly, and show you care. We want every customer to have a good experience so we do our best to understand what they need and make sure they feel looked after. Responsibilities include:
- Provide customer service and convert to sales by transferring product knowledge to customers. This includes explaining features and benefits, safe operating techniques, and promoting related accessories/products.
- Probe for needs and match customer needs with Stephenson’s rental products and solutions.
- Seek sales opportunities on a consistent basis.
- Ensure every customer is treated in a fair and consistent manner and resolve issues as they arise.
- Drive in-store merchandising initiatives. This includes pricing, inventory control, product placement, etc.
- Follow all procedures related to the delivery and pick-up of products for customers.
- Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.
- Assist in fleet management to ensure adequate inventory levels to meet customer needs.
- With the Manager, monitor disputes, monthly billing, over-due accounts, invoicing, etc.
- Participate in and ensure daily duties and responsibilities are complete.
- Work with the yard team to ensure rentals are correctly staged and that return equipment inventories are correct.
- Manage branch email inbox.
Alberta only:
- Competent on Diesel, Propane & Water billing and able to train new employees.
- Complete Transportation of Dangerous Goods (TDG) Write Ups.
- Competent on Dispatching/Logistics and can mentor/train new employees.
- Assist with pulling propane permits.
- Schedule and invoice Fencing.
- Manage and fulfill all incoming rental orders from the Sales team.
- Other duties as assigned.
Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws. Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.
What you bring to the table
- 2 years of experience in customer service and/or direct customer sales.
- High School Diploma or equivalent.
- G Class Driver’s License with clean abstract.
- Must be able to lift up to 50lbs on a regular basis.
- Excellent customer service and interpersonal communication skills.
- Technical aptitude and ability to work independently with minimal supervision.
- Proficient in Microsoft Office Suite.
Why you’ll love working here
- Safety is our #1 priority
- Competitive wages and bonus opportunities
- Paid time off
- Company paid benefits including health, dental and vision care
- Life insurance and RRSP matching
- Annual uniform and PPE allowance
- Discounted gym membership and exclusive store discounts
- Internal training, career development, mentorship, and apprenticeship options
- A tight-knit team that treats you like family
We are thankful to all applicants, and will reach out to those that qualify. While our applicant tracking system has AI capability, it is not used to screen, assess, or select candidates.
Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.
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