Posted yesterday
Sales Associate key holder
@ Laura Canada
Richmond, British Columbia
Overview
Laura Canada is hiring a Sales Associate and key holder for its women's fashion stores. The role provides customer service, builds client relationships and runs point-of-sale transactions. The posting requires at least 3 shifts per week of minimum 3 hours, with flexibility to the store's hours.
Responsibilities:
- Provide exemplary customer service and build long-term client relationships
- Assess customer needs and recommend products and fashion
- Execute point-of-sale transactions, refunds and ship-to-home orders
- Promote the website, loyalty program and store marketing events
- Maintain visual presentation, housekeeping and health and safety standards
Requirements summary:
- Retail experience preferred
- Excellent communication and interpersonal skills
- Professional, positive and confident attitude
- Open to feedback and implements change in a timely manner
- Passion to keep learning, growing and adapting
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 30 lb · computer low |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Laura Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Parce que les gens font toute la différence. / Because people make all the difference.
Full company description
Laura Canada est une fière entreprise canadienne familiale, un détaillant de vêtements pour femmes qui possède deux grandes marques : Laura et Melanie Lyne. Depuis plus de 90 ans, nous concevons, produisons et offrons des vêtements aux femmes dans tout le pays. Aujourd’hui, nous comptons plus de 140 magasins à l’échelle nationale et employons plus de 2 000 personnes. Notre mission : Nous inspirons le vivre-ensemble à travers la joie de la mode. Chaque jour, nos gens donnent vie à cette mission en : 1.Visant l’excellence – placer la barre haut, avec intention. 2.Prenant en charge – agir en faisant preuve de responsabilité et d’initiative. 3.Prêtant attention – remarquer ce que les autres pourraient ne pas voir. 4.Parlant avec courage – communiquer avec honnêteté, clarté et bienveillance. 5.Établissant des liens – établir des relations solides, à l’interne comme à l’externe. Chez Laura Canada, la mode n’est pas uniquement une affaire de style, c’est une façon de rassembler les Canadiennes. // Laura Canada is a proudly Canadian, family-owned fashion retailer, home to two leading women’s brands: Laura and Melanie Lyne. For over 90 years, we’ve designed, produced, and delivered fashion to women across the country . Today, we have 140+ stores nationwide and employ over 2,000 people. Our mission: We inspire togetherness through the joy of fashion. Every day, our people bring this mission to life by: 1.Pursuing Excellence – raising the bar with intention. 2.Taking Charge – acting with ownership and initiative. 3.Paying Attention – noticing what others might miss. 4.Speaking with Courage – communicating with honesty, clarity, and care. 5.Connecting – building meaningful relationships inside and out. At Laura Canada, fashion isn’t just about style—it’s how we bring Canadian women together.
- LinkedIn followers
- 63,236
- People associated on LinkedIn
- 1,045
- Reported office locations
- 3000, boul le Corbusier, Laval, Québec H7L 3W2, CA
- 2955 Rue Jules-Brillant, Laval, Quebec H7P 6B2, CA
- Business categories
- Apparel
- Fashion
- Lifestyle
- Retail
- Web Design
- Other recorded names
- Laura Canada
- L’équipe de l’acquisition de talents de Laura Canada | Laura Canada Talent Acquisition Team
- Specialties
- retail
- Fashion
- e-commerce
- sales
- customer care
- career growth
- Design
- collaboration
- Innovation
- Marketing
- and Team Spirit
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Laura Canada est une fière entreprise canadienne familiale, un détaillant de vêtements pour femmes qui possède deux grandes marques : Laura et Melanie Lyne. Depuis plus de 90 ans, nous concevons, produisons et offrons des vêtements aux femmes dans tout le pays. Aujourd’hui, nous comptons plus de 140 magasins à l’échelle nationale et employons plus de 2 000 personnes. Notre mission : Nous inspirons le vivre-ensemble…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Laval, Québec |
| Organization type | Privately Held |
| Year founded | 1930 |
| Specialties | retailFashione-commercesalescustomer carecareer growthDesigncollaborationInnovationMarketing |
| Open jobs on Jobsy | 126 |
| View page |
Join our team to achieve your full career potential!
We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.
Sales Associate
Reports to: Store Manager
Department: Operations
Role Summary
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.
Critical Functions
1. Customer Service
- Provides exemplary customer service by following the Laura Canada service standards.
- Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
- Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
- Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
- Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
- Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.
Additional Responsibilities
- Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
- Completes all assigned administrative functions with accuracy and in a timely manner.
- Supports store initiatives as directed.
- Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).
Requirements
- Experience in a retail environment preferred
- Excellent communication and interpersonal skills
- Conducts oneself in a professional manner.
- Open to feedback and implements change in a timely manner.
- Demonstrates initiative on an ongoing basis.
- Positive attitude and confident
- Passion to keep learning, growing and adapting
Working Conditions and Environment
- Flexible to the hours of the business
- Minimum of 3 shifts per week (minimum 3-hour shift)
- Participates in inventory twice per year, all training sessions and staff meetings.
- Works in a standing/walking position.
- Lifts approximately 20-30 lbs of product/boxes, as required.
- Uses ladders as required.
Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.
We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.
At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.
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