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Posted 12 days ago

Sales Associate - Retail Sales

@ Roots

Mont-Tremblant, Quebec

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SIGNALS

Overview

Roots is hiring a Sales Associate for its retail store, reporting to the Store Manager, to deliver service and build lasting customer relationships. The work covers point-of-sale transactions, merchandising, store presentation and loss prevention. No salary, schedule or employment type is stated beyond the note that a salary range is posted.

Responsibilities:

  • Provide exceptional service and build customer relationships
  • Handle POS transactions and cash
  • Receive shipments, replenish stock and apply markdowns
  • Maintain fitting rooms and store presentation
  • Follow loss prevention policies

Requirements summary:

  • Retail experience, preferably in apparel
  • Ability to develop customer relationships
  • Understanding of store standards, cash handling and merchandise presentation
  • Self-starter with good judgment

Tools & skills

Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-10-26
First seen by our source
2026-10-27
Source record updated
2026-10-27

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentRetail
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical moderate · computer low

Summary and details written by AI from the posting; the employer’s posting is the authority.

Roots

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our heritage and authenticity and are proud of what we stand for. Our employees share this passion and seek opportunities to stretch their boundaries, learn new experiences and continue to grow their Roots. Fondée en 1973, Roots la principale marque canadienne axée sur le « style de vie » et elle est reconnue dans le monde entier pour ses articles en cuir, ses vêtements sport et ses accessoires de qualité. Elle possède plus de 120 points de vente au Canada et aux États-Unis, et plus de 100 en Asie. Roots est bien plus qu’une simple marque, elle constitue une culture et un style de vie dont l’inspiration provient des grands espaces. Nous formons une équipe dont les valeurs sont fondées sur la qualité et l’intégrité. Nous rendons hommage à notre héritage et notre authenticité, et sommes fiers de ce que nous représentons. Nos employés sont animés par cette même passion et repoussent constamment leurs limites afin de vivre de nouvelles expériences et de s’épanouir.

LinkedIn followers
41,280
People associated on LinkedIn
2,379
Reported office locations
  • 1400 Castlefield Ave, Toronto, ON M6B 4C4, CA
Business categories
  • Fashion
  • Retail
  • Manufacturing
  • Department, Clothing & Shoe Stores
  • Retail and wholesale
Other recorded names
  • Roots
Specialties
  • retail
  • clothing
  • handbags
  • shoes
  • leather
  • and sweats
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our…

FieldValue
IndustryRetail Apparel and Fashion
Company size1,001-5,000 employees
HeadquartersToronto, ON
Organization typePublic Company
Year founded1973
Specialtiesretailclothinghandbagsshoesleatherand sweats
Open jobs on Jobsy97
LinkedInView page
Job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!



Nature & Scope:
Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

Key accountabilities and responsibilities include the following:

  • Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained
  • Resolving customer issues effectively at store level in a timely and positive manner.
  • Be a team player and contribute to the stores’ success.
  • Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
  • Keep current on our product and service updates
  • Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
  • Adhere to all Loss Prevention policies as per guidelines and policies.

Demonstrated Interpersonal Skills:

  • Excellent presentation skills in a retail environment
  • Upbeat, optimistic, passionate and friendly
  • Ability to understand the needs of the customer
  • Ability to build buy-in to an idea, a decision, an action, a product, or a service

Qualifications and Experience Required:

  • Retail experience preferably in apparel
  • Demonstrated ability to develop relationships with customers
  • Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
  • Self-starter and uses good judgment in all situations.


At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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