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First seen by our source: 25 days ago

Sales Representative & Repair Technician

@ Marnics Mobile

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Sault Ste. Marie, Ontario

Full-time
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SIGNALS

Overview

Marnics Mobile is hiring a full-time Sales Representative and Repair Technician to sell products and services and repair mobile devices, computers and consoles at its store. The role combines customer sales support with device diagnostics, parts handling, shipping and receiving, and opening and closing duties. The posting states the work takes place at a Marnics store 100% of the time and requires English speaking proficiency.

Responsibilities:

  • Diagnose, troubleshoot and repair mobile devices, computers and consoles
  • Assist customers with sales, repair check-ins, warranty claims and returns
  • Manage repair parts, RMA inventory, shipping and receiving, and inventory counts
  • Answer customer calls and web inquiries about the store location
  • Perform opening and closing duties and maintain store hygiene

Requirements summary:

  • Proficient in spoken English
  • Basic diagnostic skills for devices
  • Detail oriented and organized
  • Efficient problem solving in a fast-paced environment
  • Ability to meet sales targets

Tools & skills

repair toolsplanogram
Source and dates

Source type not verified · pushoperations

Employer posting date
Not provided
First seen by our source
2026-10-13
Source record updated
2026-10-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentRetail
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Marnics Mobile

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FieldValue
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Job description

Reports To

Store Manager

Department

Sales & Repairs

Summary of Position

The position is primarily in charge of sales and repairs involving customers

Duties and Responsibilities

Includes the duties and responsibilities of Refurbished Device Technician, and Sales Representative

  • Complete onboarding training and keep up to date with new training assigned to the role on an ongoing basis
  • Organize and sort repair parts into their proper physical locations at all times
  • Diagnose and troubleshoot problems with Devices
  • Keep workstation clean and consistent with the workstation planogram, Safety, ESD, and maintain all of the required tools needed for repairs
  • Shipping and Receiving of Packages, and inventory counts
  • Processing Used Parts and RMA Inventory
  • Complete repairs on Mobile devices, Computers, Consoles, and various other devices
  • Assist customers with all sales related matters (customer support, repair(s) check in, product sales, warranty claims, Bell sales, returns, etc.) always offering the best solution and performing all related tasks and duties as trained
  • Ensure customers are satisfied and adequately taken care of, at all times; providing the highest quality customer service.
  • Aim to achieve sales targets and exceeding metrics set by management
  • Use and develop basic diagnostic skills to Check-in devices for repair
  • Answer customer inquiries from incoming calls via company telephone and web applications related to the store location of employment.
  • Perform Opening and closing duties
  • Assist in upkeep with storefront hygiene, organization, and consistency with the proper physical locations
  • Comply with all Health and Safety Procedures

Qualifications and Experience

  • Proficient in English language speaking

Skills

  • Diligent, Organized, and detail oriented
  • Efficient problem solving skills
  • Working in a fast paced high pressure environment

Location

Employment for this role will take place at their own Marnics Store location 100% of the time

Type of Employment

Full-time

Disclaimer

  • This job description is a summary of typical functions of the position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks and duties of this position might differ from those outlined in the job description and that other duties, as assigned, might be part of the job to meet business or organization needs.

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