Posted 23 days ago
Salesforce Business Analyst
@ Cognizant
Toronto, Ontario
SIGNALS
Overview
Cognizant is hiring a Salesforce Business Systems Analyst to gather requirements, design solutions and support Salesforce project delivery with business and technical teams. The work covers requirements, user stories, UAT, integrations and reporting. Hybrid role requiring 3 days a week in a Toronto office, with a base salary of $65,000 to $95,000 CAD per year.
Responsibilities:
- Gather, analyze and document business requirements and process flows
- Collaborate with developers and architects on Salesforce solutions
- Support UAT and production validation
- Coordinate with stakeholders across the delivery lifecycle
- Support integrations, reporting and dashboards
Requirements summary:
- 5+ years as a Business Analyst or Business Systems Analyst
- 4+ years of Salesforce experience
- Agile/Scrum experience with JIRA and Confluence
- Strong stakeholder communication and analytical skills
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Cognizant
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.
- LinkedIn followers
- 9,028,531
- People associated on LinkedIn
- 354,087
- Reported office locations
- 300 Frank W Burr Blvd, Suite 600, Teaneck, New Jersey 07666, US
- Second Floor, Phoenix, Arizona 85029, US
- Thoraipakkam, Chennai, Tamil Nadu 600 096, IN
- 1 Kingdom Street, Paddington Central, London, W2 6BD, GB
- 3rd floor, Technopolis, Kakkanad, Kochi, Kerala 682 037, IN
- Soroksári út, 44., Budapest, Budapest 1095, HU
- 129 Church St, New Haven, CT 06510, US
- 15 William St, Melbourne, VIC 3000, AU
- 50 Boulevard Haussmann, Paris, IdF 75009, FR
- Via Monte di Pieta, 21, Milan, Lomb. 20121, IT
- Havenlaan 86C, Box 408, Brussels, Brussels Region 1000, BE
- 7301 Ohms Ln, Edina, MN 55439, US
- Anson Rd, Singapore, Singapore, SG
- 28 Margaret St, Sydney, NSW 2000, AU
- aleja Grunwaldzka 411, Gdansk, PM 80-309, PL
- 9655 Maroon Circle, Englewood, CO 80112, US
- Hardstrasse 201, Prime Tower office 18th floor, Zurich, 8005, CH
- St.-Martin-Straße 106, Munich, BY 81669, DE
- Drammensveien 145B, Oslo, Oslo 0277, NO
- Savanoriu prospektas 16, Vilnius, Vilniaus 03116, LT
- Calle Miraflores 222, Santiago, Santiago Metropolitan 8320000, CL
- Toldbodgade, Copenhagen, Capital Region 1253, DK
- Placa d'Europa, l'Hospitalet de Llobregat, Catalonia 08908, ES
- Calle Moreno no. 845 to 899, on the corner of Calle Tacuarí no. 242 to 292, Buenos Aires, AR
- Tucumán 3720, Bulnes Street, Buenos Aires, AR
- 200 Barangaroo Avenue, Barangaroo, New South Wales, AU
- Science Hub Tower 4, 1110 Campus Avenue, Mckinley Hill Cyber Park, 1st-4th floor, Taguig City , 1634, PH
- Avenida das Nações Unidas 14.171, Vila Gertrudes, Torre A – Ebony – 6° andar, São Paulo, SP, CEP 04794-000, BR
- Business categories
- Travel
- Software Engineering
- Electronics
- Health Care
- Consulting
- Software
- Cloud Computing
- Medical
- Manufacturing
- Information Technology
- Retail
- Financial Services
- Industrial Automation
- Artificial Intelligence (AI)
- Business Process Automation (BPA)
- Other recorded names
- Cognizant
- Specialties
- Interactive
- Intelligent Process Automation
- Digital Engineering
- Industry & Platform Solutions
- Internet of Things
- Artificial Intelligence
- Cloud
- Data
- Healthcare
- Banking
- Finance
- Fintech
- Manufacturing
- Retail
- Technology
- and Salesforce
- Profile identifies a recruitment agency
- No
- Reported total investment
- 241,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 10,001+ employees |
| Headquarters | Teaneck, New Jersey |
| Organization type | Public Company |
| Specialties | InteractiveIntelligent Process AutomationDigital EngineeringIndustry & Platform SolutionsInternet of ThingsArtificial IntelligenceCloudData HealthcareBanking |
| Open jobs on Jobsy | 61 |
| View page |
Job description
About The Role
As a Salesforce Business Systems Analyst (BSA), you will make an impact by working closely with business and technical teams to gather requirements, design solutions, and support the successful delivery of Salesforce projects.
In This Role, You Will
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
Applications will be accepted until 11/15/2026
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary And Other Compensation
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $65,000pa - $95,000pa CAD. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
As a Salesforce Business Systems Analyst (BSA), you will make an impact by working closely with business and technical teams to gather requirements, design solutions, and support the successful delivery of Salesforce projects.
In This Role, You Will
- Gather, analyze, and document business requirements, user stories, and process flows.
- Collaborate with developers and architects to support the delivery of scalable Salesforce solutions.
- Support User Acceptance Testing (UAT), testing activities, and production validation.
- Coordinate with stakeholders and technical teams throughout the delivery lifecycle.
- Support integration requirements, reporting, dashboards, and data analysis.
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 5+ years of experience as a Business Analyst or Business Systems Analyst (BA/BSA).
- 4+ years of Salesforce experience, with the ability to work with business and technical teams on Salesforce initiatives.
- Experience gathering and documenting business requirements, user stories, and process flows.
- Experience working in an Agile/Scrum environment, including experience with JIRA and Confluence.
- Strong stakeholder communication, coordination, analytical, and problem-solving skills.
- Salesforce certifications.
- Banking or Financial Services domain experience.
- Good understanding of integrations.
- Experience with reporting, dashboards, and data analysis.
Applications will be accepted until 11/15/2026
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary And Other Compensation
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $65,000pa - $95,000pa CAD. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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