First seen by our source: 3 hours ago
Scheduling and Service Coordinator
@ Home Instead
Saskatoon, Saskatchewan
SIGNALS
Overview
Home Instead is hiring a full-time Scheduling and Service Coordinator to coordinate client and caregiver schedules and ensure service quality in home care for older adults. The work combines office shifts and on-call evening shifts from home, Wednesday to Saturday. The posting states pay of $19 to $22 per hour and requires professional experience caring for an older adult.
Responsibilities:
- Answer calls professionally and provide excellent service
- Coordinate and maintain client and caregiver schedules
- Address client and caregiver concerns
- Communicate with clients, families, caregivers and team members
- Maintain accurate documentation and compliance standards
Requirements summary:
- Professional experience caring for an older adult, required
- Strong customer service and communication skills
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Business or management experience, preferred
- Highly organized, detail-oriented and adaptable
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Generous paid time off, Retirement plan, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Home Instead
| Field | Value |
|---|---|
| Open jobs on Jobsy | 11 |
Job description
Join Home Instead and build a rewarding career supporting older adults and their families.
As a Scheduling and Service Coordinator, you'll coordinate client and caregiver schedules, ensure service quality, and help deliver exceptional home care.
Your problem-solving talents will be beneficial as you balance attention to service details and people’s needs. Enjoy working with a supportive team focused on positively impacting our aging population, where each day brings meaningful rewards.
Pay: $19 - $22/hour
Benefits
Home Instead is a global leader in premium home care, dedicated to helping older adults remain safe, healthy, and independent at home. We value compassion, excellence, and meaningful relationships.
Home Instead welcomes applications from people with disabilities and provides accommodation throughout the hiring process.
Artificial Intelligence in Recruitment: As part of our Talent Acquisition process, we may use artificial intelligence and automated tools to support activities such as candidate sourcing, application review, and interview scheduling. These tools support the recruitment process; all hiring decisions are made by people.
As a Scheduling and Service Coordinator, you'll coordinate client and caregiver schedules, ensure service quality, and help deliver exceptional home care.
Your problem-solving talents will be beneficial as you balance attention to service details and people’s needs. Enjoy working with a supportive team focused on positively impacting our aging population, where each day brings meaningful rewards.
Pay: $19 - $22/hour
Benefits
- Extended health, dental, prescription, and life insurance
- Health Spending Account
- RRSP matching
- Paid time off
- Free onsite parking
- Supportive, team-oriented culture
- Comprehensive training and franchise support
- Full-time hours
- Office shifts: Wednesday to Saturday (days)
- On-call shifts: Wednesday to Saturday (evenings, from home)
- Answer calls professionally and provide excellent service
- Coordinate and maintain client and caregiver schedules, fostering quality matches and strong client-caregiver relationships
- Address client and caregiver concerns
- Communicate effectively with clients, families, caregivers, and team members
- Maintain accurate documentation and compliance standards
- Follow company policies and ethical business practices
- Passion for supporting older adults
- Strong customer service and communication skills
- Positive outlook and a sense of humor
- Highly organized, detail-oriented, and adaptable
- Ability to multitask and respond with urgency
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Business or management experience, preferred
- Professional experience caring for an older adult, required
Home Instead is a global leader in premium home care, dedicated to helping older adults remain safe, healthy, and independent at home. We value compassion, excellence, and meaningful relationships.
Home Instead welcomes applications from people with disabilities and provides accommodation throughout the hiring process.
Artificial Intelligence in Recruitment: As part of our Talent Acquisition process, we may use artificial intelligence and automated tools to support activities such as candidate sourcing, application review, and interview scheduling. These tools support the recruitment process; all hiring decisions are made by people.
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