Security Personnel

Job Title: Security Personnel

Number of openings: 2

Employment Status: Part-Time

Vacancy Status: Replacement

Rate of Pay: $25.45

Position Summary:

Each Security Personnel is responsible for providing all occupants of the CN Tower with the highest standards of life safety and security, service excellence, attraction quality, location cleanliness, and operational efficiency. They will help facilitate a memorable guest experience by ensuring that building safety is paramount and never compromised.

Key Responsibilities:

• General building security in all public and secure areas, operating 24 hours a day.
• General crowd control.
• Operate metal detectors
• Operate bomb detection devices throughout the building.
• Administering first aid and CPR, operating automating external defibrillator
• Maintenance and control of lost and found.
• Provide access control to employees, contractors, broadcasters, tenants, and guests.
• Grounds patrol at regular intervals.
• Assist guest and tenants with directions and inquiries.
• Providing a high level of customer service.
• Preparation of incident reports.
• Respond to alarm situations such as fire, door breaches and CCTV alarms.
• Accurately maintain notebooks and audit logs, including visitors, engineering, keys, and daily logs.
• Conduct investigations such as lost persons, or occurrences where loss or damage has taken place (critical/serious injuries) and first aid as directed by management.
• Ensure strict key control and issuance of keys.
• Conduct fire watch and initiate Fire Safety Plan when required.
• Operate and conduct all responsibilities pertaining to the Control Desk.
• Provide escorts and maintain communication with emergency agencies including Police, Fire and Ambulance.
• Provide escorts and security assistance to visiting dignitaries or special guests and special functions.
• Dispatch and operates elevators.
• Provide communication services for CN Tower, including, relaying messages and phone answering service.
• Assist the Supervisors / Associate Manager and Manager, Security in other duties as directed.

Scheduling

• Full-time roles are based on schedules that will rotate as per business demands, and will require you to work morning, afternoon, evening, and midnight shifts

Qualifications:

• Minimum second year enrolment or graduation from a Protection, Security and Investigation or Law Enforcement and/or experience in the military, police or security field.
• A valid Security License (ON) required (security guard), private investigator an asset.
• First Aid and CPR level C certification is required.
• Smart Serve Certificate required.
• Working knowledge of Federal, Provincial and Municipal legislation and regulation in the area of security and life safety requirements/guidelines an asset.
• A good understanding and familiarity with security plans, procedures, and applications.
• Demonstrated ability to use good judgment and to apply problem-solving skills on a variety of issues.
• Bilingualism (English/French) is an asset.

Compensation & Benefits:

Rate of Pay: $25.45/hour

Benefits: Employee Family Assistance Program. Complimentary CN Tower tickets after 3 months, Food and Retail discounts, Uniform provided and laundered