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Posted 8 months ago

Senior Account Executive

@ Bettermode

Toronto, Ontario

RemoteFull-time6+ years experience
Apply now
SIGNALS

Overview

Bettermode is hiring a Senior Account Executive, a remote full-time quota-carrying role covering East and Central US. The role runs the full sales cycle for mid-market and enterprise SaaS, builds outbound pipeline, and reports to the Sales Manager. The posting states base pay of $125,000 with $250,000 total compensation.

Responsibilities:

  • Own a full quota and defined territory
  • Run the full sales cycle through close
  • Build outbound pipeline and account plans
  • Maintain CRM accuracy and forecasts
  • Share market feedback with product and marketing

Requirements summary:

  • 6+ years of B2B SaaS closing experience
  • Consistent record of hitting quota
  • Startup or high-growth experience
  • Strong discovery across complex buying groups
  • Comfort with outbound and multi-threading
  • Mid-market or low-enterprise SaaS experience is a plus

Tools & skills

Benefits mentioned

Health insuranceDentalVisionPaid time offParental leave
Source and dates

Employer career site / ATS feed · bamboohr

Employer posting date
2026-02-26
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentSales
Experience6+ years
Hours per week40 (estimated)
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Generous parental leave, Home office allowance

Summary and details written by AI from the posting; the employer’s posting is the authority.

Bettermode

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

An all-in-one community engagement platform designed to help businesses build better customer relationships.

Full company description

Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention. The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embed tools. With Bettermode, businesses can speed up community building using templates for spaces such as discussions, Q&A, events, groups, and help center. Bettermode is trusted by thousands of businesses, including IBM, ASUS, ConvertKit, and Leboncoin. Join the growing number of companies building communities with Bettermode to take their customer engagement to the next level!

LinkedIn followers
15,323
People associated on LinkedIn
23
Reported office locations
  • 22 Wellesley St E, Toronto, Ontario, CA
Business categories
  • Content Marketing
  • Communities
  • Software
  • SaaS
  • Social CRM
  • Customer Service
  • Social Network
Other recorded names
  • Bettermode
Specialties
  • community building
  • community paltform
  • community software
  • forum
  • discussion board
  • and saas
Profile identifies a recruitment agency
No
Reported total investment
7,500,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention. The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embed tools. With Bettermode, businesses can speed up community building using templates for spaces…

FieldValue
IndustrySoftware Development
Company size11-50 employees
HeadquartersToronto, Ontario
Organization typePrivately Held
Year founded2018
Specialtiescommunity buildingcommunity paltformcommunity softwareforumdiscussion boardand saas
Open jobs on Jobsy2
LinkedInView page
Job description

About This Role

Title: Senior AE

Reports to: Sales Manager / VP of Sales

Location: Remote (East/Central US)

Employment Type: Full-time

About Bettermode

Bettermode is a fast-growing B2B SaaS platform that helps mid-market and enterprise companies build modern customer communities that drive engagement, advocacy, and retention. Backed by investors such as CRV and Bessemer. We’re hiring a Senior AE to help scale Bettermode’s sales motion. You will carry a full quota, run deals end-to-end, and build repeatable revenue in your segment.

The Opportunity

This is a quota-carrying, hands-on sales role for a proven closer. You will run deals end-to-end, build pipeline, and consistently turn strong product momentum into durable revenue. This role reports directly to the Sales Manager and works tightly with Marketing, Product, and Customer Experience to improve win rates, shorten cycles, and drive repeatable ARR growth.

What You’ll Do

Close Deals and Own a Full Quota

  • Own a full quota and a defined territory/segment
  • Run the full sales cycle: discovery, demo, evaluation, negotiation, and close
  • Build and execute a deal strategy for every active opportunity (mutual plans, next steps, multi-threading)
  • Navigate procurement and legal in partnership with the CRO and internal teams

Build Pipeline (Not Just Work Inbound)

  • Consistently generate pipeline through outbound and account planning
  • Work closely with SDR support (if applicable) and help improve outbound messaging and targeting
  • Partner with Marketing on campaign follow-up, conversion quality, and feedback loops

Forecasting and Sales Operating Rhythm

  • Maintain clean pipeline, clear next steps, and accurate stage progression in CRM
  • Support weekly pipeline reviews and forecast calls with the CRO
  • Improve win rates, conversion, and sales cycle time through better qualification and process

Cross-Functional Leadership

  • Bring customer and market signal back to Product: objections, feature gaps, competitor intel
  • Coordinate with Customer Experience on handoffs and early customer outcomes
  • Partner with Marketing on positioning feedback and proof points that move deals forward

What You Bring

  • 6+ years of B2B SaaS closing experience, with a consistent track record of hitting quota
  • Experience in a startup or high-growth environment where you had to build pipeline and figure things out
  • Strong discovery and deal leadership across complex buying groups (marketing leaders and cross-functional stakeholders)
  • Comfortable with outbound, account planning, and multi-threading
  • Strong operating discipline: CRM hygiene, follow-up, next steps, and forecasting
  • Experience selling mid-market and low-enterprise SaaS is a plus

Cultural Values

We’re looking for someone who lives our core values:

  • 🎯 Focus: Eliminate noise, drive meaningful results.
  • ⚡️ Bold: Take smart risks and challenge the status quo.
  • ⛰️ Grit: Stay resilient through challenges and push through discomfort.
  • 🤝 Accountability: Take ownership, deliver, and support your teammates.
  • 🚀 Ambition: Set audacious goals and pursue them relentlessly.

Benefits

🌟 At Bettermode, we’re dedicated to empowering our team to thrive both professionally and personally. We offer location-based, competitive compensation that reflects your expertise and impact, with annual reviews so you can grow with us. Our culture is built on ownership and trust, giving you real influence over how we scale and succeed.

🩺 From your very first day, you and your family are covered by comprehensive Canadian health benefits—dental and vision included—so you can focus on what matters most.

😎 Enjoy unlimited paid vacation days, paid parental leave to support your family, and bereavement leave should you need it.

🛠️ You’ll have all the equipment you need provided, or you can bring your own device and access our Device Upgrade Policy—an interest-free hardware stipend repayable via payroll deductions, allowing you to upgrade when you need.

💡 We want you to thrive in your work: every team member receives a monthly Tech & Appreciation Stipend—perfect for testing new tools and improving your workflows as you see fit.

Additional Information

  • Headcount: This is a new position at Bettermode.
  • Compensation Range: $125,000 base / $250,000 Total Comp
  • AI Use: Large language models (LLM) might be used in the hiring process for this position to screen, assess or select job applicants.

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