Posted 4 days ago
Senior Account Manager – Freight Brokerage
@ Express Employment Professionals
Guelph, Ontario
Overview
Express Employment Professionals is hiring a Senior Account Manager in Guelph, ON, to manage customer freight accounts, coordinate shipments and build carrier relationships in the US-to-US domestic freight market. The role requires at least five years of transportation or brokerage experience, a full-time schedule and a salary of $70,000 to $80,000.
Responsibilities:
- Manage customer accounts and identify growth opportunities
- Negotiate carrier rates and secure freight capacity
- Oversee shipments from order entry through delivery and billing
- Monitor shipments and resolve service disruptions
- Review account profitability, margins and transportation costs
Requirements summary:
- Minimum five years of transportation or freight brokerage experience
- Experience with carrier procurement, rate negotiation and RFPs
- Proficiency with TMS and Microsoft Office
- Strong communication, leadership and problem-solving skills
- Post-secondary education in business or logistics preferred
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Sales |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Business, Logistics, Supply Chain Management |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Express Employment Professionals
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
To help as many people as possible find good jobs by helping as many clients as possible find good people.
Full company description
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in Oklahoma City, and a network of sales and support teams internationally. Express Employment Professionals, our flagship franchise, has more than 870 franchise locations and began franchising in 1985 to deliver staffing support and human resource services through a network of franchise office owners. Express helps people find good jobs and companies find good people, and offers a full range of employment solutions, including evaluation hire, temporary staffing, professional search, and human resources for businesses around the globe. Focusing on a wide range of positions, Express' long-term goal is to put a million people to work annually.
- LinkedIn followers
- 189,455
- People associated on LinkedIn
- 14,384
- Reported office locations
- 9701 Boardwalk Boulevard, Oklahoma City, OK 73162, US
- Other recorded names
- Express Employment International Headquarters
- Express Employment International
- Specialties
- professional
- administrative
- commercial
- employment
- jobs
- staffing
- personnel
- career
- hiring
- workforce
- placement
- temporary
- human resources
- skilled trades
- direct hire
- light industrial
- and office services
- Profile identifies a recruitment agency
- Yes
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands. The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa, Australia and New Zealand. Express International boasts a team of more than 500 professionals in…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 10,001+ employees |
| Headquarters | Oklahoma City, OK |
| Organization type | Privately Held |
| Year founded | 1983 |
| Specialties | professionaladministrativecommercialemploymentjobsstaffingpersonnelcareerhiringworkforce |
| Open jobs on Jobsy | 377 |
| View page |
Senior Account Manager – Freight Brokerage
Salary: $70,000–$80,000
Location: Guelph, ON
Employment Type: Full-Time
About the Opportunity
Express Employment Professionals is recruiting for a Senior Account Manager to join a growing transportation and logistics team. This role focuses on managing customer accounts, coordinating freight operations, developing carrier relationships, and driving profitable growth, primarily within the US-to-US domestic freight market.
The ideal candidate has strong brokerage experience, excellent negotiation skills, and the ability to manage accounts independently while resolving complex operational challenges.
Key Responsibilities
- Manage customer accounts, strengthen relationships, and identify opportunities for growth and retention.
- Partner with Sales on RFPs, spot quotes, and new business opportunities.
- Oversee shipments from order entry through delivery, documentation, and billing support.
- Negotiate carrier rates, secure capacity, and maintain reliable carrier partnerships.
- Monitor shipments, resolve service disruptions, and coordinate recovery plans.
- Review account profitability, transportation costs, and margins to identify improvements.
- Verify carrier insurance, operating authority, safety, and compliance documentation.
- Maintain accurate shipment records, tracking updates, rate confirmations, and proof of delivery.
- Collaborate with internal teams to resolve operational, billing, and customer service issues.
- Support compliance, cargo security, claims investigations, and team development.
Qualifications
- Minimum five years of transportation, logistics, or freight brokerage experience.
- Strong knowledge of freight operations.
- Experience with carrier procurement, rate negotiation, pricing, and RFPs.
- Understanding of account profitability, gross margins, and transportation costs.
- Proficiency with transportation management systems (TMS) and Microsoft Office.
- Strong communication, organization, leadership, and problem-solving skills.
- Ability to work independently and manage competing priorities.
- Post-secondary education in Business, Logistics, or Supply Chain Management is preferred; equivalent experience will be considered.
What's in It for You?
- Competitive salary of $70,000–$80,000.
- Senior-level responsibility for customer accounts and freight operations.
- Opportunities to build strategic customer and carrier relationships.
- The ability to influence business growth, profitability, and operational improvements.
What We're Looking For
We're looking for an experienced brokerage professional who can manage customer accounts, negotiate competitive rates, and ensure reliable freight execution. The successful candidate will take ownership, solve problems proactively, and balance customer service with profitability.
This opportunity will not be around for long! Apply now!
Send your resume to: [email protected], or call 519-821-4275
Express Employment Professionals (Guelph) is a licensed Temporary Help Agency operating in full compliance with the Ontario Employment Standards Act, Pay Transparency requirements (effective January 1, 2026), the Ontario Human Rights Code, and all applicable Temporary Help Agency regulations. We welcome applications from all qualified candidates and do not require Canadian experience. Applicants are advised that artificial intelligence tools may be used to support initial screening, assessment, or selection processes. Express Employment Professionals provides reasonable accommodation throughout the recruitment process upon request. This job posting and any associated applicant information will be retained for a period of three (3) years in accordance with provincial regulations.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.