Senior Billing Clerk

Job Posting: Senior Billing Clerk – Kelowna, British Columbia

Are YOU our next Senior Billing Clerk?

In this role, you will thrive in a high-performing environment with strong leadership and team support. You will be responsible for the processing of invoices and/or collection of accounts due. Follow-up by phone or correspondence to ensure the collection of private and/or uninsured receivables on a timely basis. Monitor accounts and reports on delinquent and potential loss situations. Ensure all government legislation and requirements are met. Assist in specialized private account problem solving.

Status: Permanent Full-Time 37.5 hours

Vacancy Type: Existing

Work Style: On-Site

Location: Kelowna, BC

Internal Posting Deadline: October 27, 2026

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Analyze all client and patient invoices ensuring that price variation and other billing requirements are printed as per contracts
• Edit invoices, make adjustments to accounts in system and prepare corrected invoices when necessary and send various invoice formats depending on client requirements
• Post payments, adjustment and/or transfers
• Responsible for requisition entry for private accounts as required
• Generate aging reports of outstanding accounts receivable
• Follow-up with the corresponding physicians and/or clients on delinquent accounts
• Collect outstanding accounts following established procedure
• Ensure that all outstanding unpaid claims are reviewed, investigated and rebilled
• Recommend those claims that should be written off
• Handle cash including bank deposits and reconcile balances as required
• Reconcile non-payments, investigate delinquent or incomplete payments with resubmission as required
• Analyze private accounts and prepare a report of the collection status for management
• Maintain organized files for tracking purposes of all client contracts and original invoices
• Maintain tracking system for accounts payable invoices
• Assist with the allocation of cheques and posting of payments for financial reporting purposes and monthly reconciliation
• Contribute towards Dynacare’s learning and knowledge based culture by sharing in the responsibility of training and skill development of new team members as requested

What YOU bring to the role:

• 2 year community college Diploma in related field
• 3 years of related experience in billing and finance
• Ability to make simple decisions, knowing that the information provided is accurate and appropriate, and inform supervisor of decisions made on particular circumstances
• Propose new ideas on how a procedure may be better performed to be more efficient
• Ability to work in a steady-paced environment, with the ability to handle multiple tasks
• Ability to respond to employees and management needs

Working Conditions:

• Normal office environment
• Prolonged sitting, repetitive arm movements (i.e. keyboard data entry), lifting of office supplies (less than 5 kg)

Pay range: $39,000 to $46,800 annually

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.