Senior Business Analyst, Manufacturing Solutions – In Store Marketing

Overview

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries. With agility, creativity and boldness, we design and deliver innovative, high-value products and services.

We are looking for a Senior Business Analyst to join our In Store Marketing division, which produces in-store marketing and point-of-purchase materials for major retailers and brands. The Business Analyst, Manufacturing Solutions is a strategic partner to In Store Marketing operations and IT teams. You will analyze business needs, optimize processes and recommend technology solutions aligned with organizational goals. You will play a key role in supporting and evolving our manufacturing systems, including our PACE ERP platform.

This is a hybrid position, with two days of in-person work at our Aurora offices.

This position is currently open and reflects a replacement position due to an internal transfer, promotion, or departure.

The salary range for this position is $95,000 to $105,000 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.

Responsibilities

When your actions lead to success:

• Analyze business needs and operational challenges across In Store Marketing plants and teams.
• Map, optimize and standardize business processes.
• Define and document functional requirements and user stories.
• Collaborate with technical teams to ensure solutions are delivered as intended.
• Contribute to the evolution, integration and continuous improvement of business systems, including PACE ERP and connected print-industry applications.
• Support users in adopting new solutions and managing change.
• Coordinate solution testing and user acceptance to ensure business requirements are met.
• Document business processes, functional requirements and implemented solutions.
• Develop and deliver user training to support the successful adoption of new tools and processes.
• Partner with stakeholders to assess needs, prioritize initiatives and manage expectations.
• Monitor post-implementation outcomes and assess whether solutions deliver the expected business benefits.

Qualifications

When your expertise drives us:

• Degree in industrial engineering, computer science or information technology, or equivalent relevant manufacturing experience
• At least 7 years of experience in business analysis or functional analysis
• Strong understanding of business processes and manufacturing operations
• Experience integrating, evolving and optimizing business systems (ERP, enterprise applications, manufacturing solutions)
• Knowledge of and experience with PACE ERP is a strong asset
• Knowledge of and experience supporting EFI / ePS / CAI systems such as Pace, PrintStream, Monarch and iQuote Experience with one or more EFI, ePS or CAI systems such as PACE, PrintStream, Monarch or iQuote, is considered a strong asset
• Experience working in Agile environments and using tools such as Jira
• Excellent analytical, synthesis and problem-solving skills
• Ability to influence decisions and act as a trusted advisor to stakeholders
• Comfortable working in complex, multidisciplinary environments
• Excellent communication, facilitation and collaboration skills
• Self-directed and results-oriented, with ability to take ownership and provide leadership
• Excellent spoken and written English
• Able to travel between our plants in the Greater Toronto Area (GTA), and occasionally to our plants in Quebec

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact [email protected].

Send us your application. Create something with TC Transcontinental.