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Posted 5 months ago

Senior Cisco CVP IVR Developer

@ Astra North Infoteck Inc.

Toronto, Ontario

4+ years experience
Apply now
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Overview

Astra North Infoteck Inc. is hiring a Senior Cisco CVP IVR Developer to build and integrate DTMF IVR applications on Cisco Customer Voice Portal. The work covers Java development, backend API integrations and contact center routing, requiring 4+ years of CVP experience.

Responsibilities:

  • Develop DTMF IVR applications in Cisco CVP and Call Studio
  • Build Java CVP custom elements and API integrations
  • Share data between IVR and agent desktop
  • Integrate with UCCE/ICM routing scripts

Requirements summary:

  • 4+ years of DTMF IVR development in CVP
  • Java development with REST, OAuth2 and XML web services
  • Knowledge of UCCE/ICM and Finesse
  • Experience with MS SQL Server

Tools & skills

Source and dates

Source type not verified · zoho

Employer posting date
2026-06-17
First seen by our source
2026-10-11
Source record updated
2026-10-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentSoftware development
Experience4+ years
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

Astra North Infoteck Inc.

FieldValue
Open jobs on Jobsy426
Job description

Role: Senior Cisco CVP IVR Developer

Description:

  • 4+ years of experience in DTMF IVR application development in CVP (Contact Center).Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat.

  • Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server).

  • Experienced in CPV in Java, API Integration,Sharing data between IVR and agent Desktop, Customer Self-Service Solutions.

  • Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop),Cyara.

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