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Posted 8 days ago

Senior Claims Advocate

@ Magna Insurance Group

Calgary, Alberta

Full-time8+ years experience
Apply now
SIGNALS

Overview

Magna Insurance Group is hiring a Senior Claims Advocate for a full-time role that oversees significant or complex property, casualty and auto claims from loss to resolution. The work includes interpreting policy wordings, responding to denials and reservations of rights, and advising clients. Candidates need 8 to 10 or more years of P&C and auto experience, CIP (FCIP preferred), a CRM designation, and willingness to obtain an Alberta broker's licence.

Responsibilities:

  • Oversee significant or complex claims from loss to resolution
  • Analyze policy wordings, endorsements, exclusions and coverage
  • Respond to reservations of rights, disputed coverage and denials
  • Advocate with insurers, adjusters, legal counsel and contractors
  • Keep clients informed and use loss data to spot trends

Requirements summary:

  • 8 to 10 or more years of P&C and auto insurance experience
  • CIP required, FCIP preferred
  • CRM designation
  • Willingness to obtain Alberta broker's licence
  • Commercial claims experience preferred
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-02
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentCustomer service
Experience8+ years
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsCIP, FCIP, CRM

Summary and details written by AI from the posting; the employer’s posting is the authority.

Magna Insurance Group

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Job description

Senior Claims Advocate | Magna Insurance Group

When a client faces a loss, the policy is just the beginning. What happens next is where we make our promise real.

At Magna Insurance Group, claims advocacy isn’t an extra. It’s how we work: staying involved from loss to resolution, bringing technical expertise, and helping clients navigate uncertainty. We’re looking for a Senior Claims Advocate who loves the detail, understands the human impact of a claim, and pairs rigorous analysis with the courage to have difficult conversations.

Love claims? Here’s a technical leadership opportunity where you can make a real difference.

  • You’ll oversee significant or complex claims, track progress and documentation, and escalate delays or disagreements that could hurt the client.
  • You’ll dig into policy wordings, endorsements, exclusions, deductibles, and coverage.
  • You’ll untangle complex coverage issues, identify what needs clarification, and explain the implications in plain language.
  • You’ll respond to reservations of rights, disputed coverage, and denials with sound reasoning and a clear plan.
  • You’ll handle tough conversations confidently and respectfully with insurers, independent adjusters, legal counsel, restoration contractors, and senior company representatives.
  • You’ll keep clients informed: where things stand, what’s next, and how we’re advocating for them.
  • Beyond individual files, you’ll use loss reporting and analysis to spot significant exposures, recurring issues, and emerging trends.

What you will bring

You bring 8–10 years or more of property and casualty and automobile insurance experience, particularly in commercial claims. Your background could be in brokerage claims, with an insurer, or at an adjusting firm.

You’ll need CIP at minimum (FCIP preferred), a CRM designation, and a willingness to obtain the appropriate Alberta broker’s license.

Sound like your kind of role? Let’s connect.

Please send your resume to [email protected].

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