Senior Content Designer

Cella by Randstad Digital is partnering with a premier organization to find a Senior Content Designer for a 1-year contract role operating on a hybrid schedule (4 days on-site per week). Working within a collaborative, well-established team under supportive leadership, you will play a pivotal role in shaping end-to-end digital content experiences across multiple platforms and products. You will turn complex concepts into clear, accessible, user-centered language that guides customers seamlessly through apps, web portals, and digital tools.

Advantages
Hybrid Flexibility: Enjoy the stability of an established, high-performing team while working on a flexible 4-day hybrid schedule.

Professional Growth: Gain high-visibility experience within a sophisticated design environment that prioritizes career development and continuous learning.

Impactful Work: Lead digital content initiatives across the full product development lifecycle, directly influencing customer experience for broad-reaching applications.

Responsibilities
Conceptualize, write, edit, and optimize engaging cross-channel content experiences across websites, applications, and interactive digital tools.

Apply user-centered design principles and WCAG/accessibility standards to ensure all written content meets customer needs and regulatory compliance.

Lead and participate in ideation sessions, research syntheses, and design thinking workshops to solve complex experience challenges.

Partner closely with Product Owners, Experience Design Leads, Engineers, and Regulatory/Control Partners to align messaging with business goals and legal standards.

Exercise independent judgment and discretion in managing project timelines, stakeholder communications, and confidential materials across end-to-end design lifecycles.

Serve as a subject matter expert on plain language standards and content strategy, offering guidance across cross-functional enterprise initiatives.

Qualifications
Experience: 5+ years of progressive experience in digital, conversational, or content design roles.

Core Expertise: Demonstrated expertise in plain language writing, content editing, WCAG accessibility standards, and navigating regulatory or control approval processes.

Education & Background: Undergraduate degree or equivalent professional experience. A background in a design-related discipline (such as visual design, user-centered design, human-computer interaction, human factors, or design strategy) or financial/public-facing digital platforms is a strong advantage.

Key Skills: Exceptionally organized, self-motivated, and accountable, with a deep commitment to modern experience design and collaborative problem-solving.

Summary
This is an urgent, time-sensitive opportunity to join an innovative digital design team. If you are a collaborative content strategist passionate about crafting seamless customer journeys, we encourage you to submit your resume along with a portfolio or work samples showcasing your plain language and digital content design expertise today.

Cella by Randstad Digital uses artificial intelligence to help our recruiters screen, assess and select qualified talent for this role and others within our database. Although Cella by Randstad Digital uses A.I. as a tool, candidate selection and hiring decisions are made by our employees.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.