Log in Sign up free
Apply now

Posted 33 months ago

Senior Customer Service Representative

@ Kyle Houston - Agent for Desjardins Insurance

View all jobs

Edmonton, Alberta

$50k–$75k/yrFull-time
Apply now
SIGNALS

Overview

Kyle Houston, agent for Desjardins Insurance in Edmonton, is hiring a senior customer service representative for a full-time permanent role. The work covers client inquiries about coverages, policy reviews, claims and billing, and supporting multi-line agency growth. Pay is $50,000 plus commission and bonuses, with two office locations.

Pay:

$50,000–$75,000 a year

Responsibilities:

  • Provide a remarkable customer service experience for clients
  • Respond to customer inquiries on coverages, policy reviews, claims and billing
  • Support the agency's multi-line goals and growth

Requirements summary:

  • General Level 1 licence and LLQP licence (fees reimbursed)
  • Previous customer service experience required
  • Strong multitasking skills
  • Reliable and punctual
  • Second language an asset

Tools & skills

Customer serviceLLQPMultitasking

Benefits mentioned

Health insuranceDentalPaid time off
Source and dates

Source type not verified · careerplug

Employer posting date
2024-02-27
First seen by our source
2026-10-15
Source record updated
2026-10-29

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

Apply now

Kyle Houston - Agent for Desjardins Insurance

View all jobs
FieldValue
Open jobs on Jobsy2
Job description

Benefits:

  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off

Join our VIP Customer Service Team with leading insurance and financial services agencies for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is an energetic, self driven professional to provide exceptional customer service to our clients. Great hours, supportive staff. Come join our winning team!

  • Competitive salary and bonuses
  • Ongoing promotions with cash, prizes and travel incentives
  • Full health and dental benefits
  • Paid time off
  • Positive team culture

Type: Full Time, Permanent

Salary: $50,000 + Commission + Bonuses

Responsibilities:

  • Provide a remarkable customer service experience for our clients
  • Respond to customer inquiries around coverages, policy reviews, claims and billing
  • Support & contribute to Agency's multi-line goals and growth

Requirements:

  • Must be able to obtain a General Level 1 License and LLQP License (fees fully reimbursable by Agency)
  • Previous experience in customer service required
  • Strong multi-tasking skills
  • Reliable and punctual
  • Fluent in a second language would be an asset

We look forward to your application, only successful candidates will be contacted.

Locations:
North Office: 103-13245 140 Ave NW Edmonton
South Office: 101-596 Riverbend Sq NW Edmonton

Similar jobs

  • Customer Service Representative – Finance

    Canmore, AB

    The Town of Canmore

    Candidates need strong customer service and communication skills, attention to detail, and comfort with Microsoft Office and municipal accounting software. Multitasking, initiative, and a safety-minded approach to work are also expected.

    Microsoft Office, municipal accounting software, email

  • Customer Service Representative

    Calgary, AB

    U-Haul Co. (Canada) Ltd.

    Candidates need a valid driver's licence with a good driving record and a high school diploma or equivalent. Comfort with smartphone technology and some physical work, including moving equipment of at least 50 lbs, is expected.

    U-Scan, smartphone, forklift, trailer hitch

    Customer Service Representative

    Calgary, AB

    U-Haul Co. (Canada) Ltd.

    Candidates need a valid driver's licence with a good driving record and a high school diploma or equivalent. Friendly, customer-focused people who can lift about 50 lbs and work outdoors are a good fit.

    U-Scan, forklift, trailer hitch

  • Customer Service Representative

    Edmonton, AB
    $19–$20/hrFull Time, Contract

    Express Employment Professionals: The Express franchise brand is an industry-leading, international staffing company with franchise locations across the U.S., Canada, South Africa,…

    Candidates need strong verbal and written communication, customer service and problem-solving skills, and attention to detail for accurate data entry. They must manage multiple priorities in a fast-paced setting and work well with internal departments.

    CRM system, ERP system

  • Customer Service Representative

    Grande Prairie, AB
    On-siteFull Time

    Canadian Fiber Optics Corp

    2+ YOECandidates need at least 2 years in a similar customer service role, ideally in a call centre. They need strong verbal and written communication, organization, and attention to detail. Knowledge of technical support or fiber optic technology is an asset.

    CRM system

  • Customer Service Representative - Finance

    Canmore, AB

    Town of Canmore

    3+ YOECandidates need a high school diploma, at least three years of public-facing or administrative customer service experience, and strong Microsoft Excel skills. Strong written and verbal communication, data entry, and the ability to manage multiple deadlines are also required.

    Microsoft Excel, Microsoft Office, Municipal accounting software

  • Customer Service Representative

    Edmonton, AB
    $55k–$65k/yr

    AkzoNobel

    5+ YOEAkzoNobel needs candidates with 5+ years of customer service or sales support experience, preferably in B2B or manufacturing. Strong written and verbal communication, attention to detail, and proficiency in Microsoft Office (especially Excel and Word) are required, with SAP and AI tools an asset.

    Microsoft Excel, Microsoft Word, SAP, AI tools

  • Customer Service Representative

    Calgary, AB
    On-siteFull Time

    CAN MOT|20900 Motion Canada Inc.

    Candidates need a high school diploma or GED and up to three years of related experience. Strong written, verbal and listening skills, attention to detail, multitasking and moderate computer skills are required, and product knowledge is preferred.

    Email, Business systems, Internet product search

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.