Senior Human Resources Business Partner

The Alcohol and Gaming Commission of Ontario (AGCO) is an agency where innovation thrives, ideas flourish, and passion drives us to new heights of excellence. Reporting to the Ministry of the Attorney General, the AGCO is responsible for regulating Ontario’s vibrant alcohol, gaming, horse racing, and private retail cannabis sectors in accordance with the principles of honesty and integrity, and in the public interest.

We are looking for a Senior Human Resources Business Partner (Senior HRBP) who will play a pivotal role in shaping how HR drives organizational success. As a trusted advisor to senior leaders, you’ll serve as the strategic link between the business and Human Resources, ensuring that HR initiatives, programs, and advisory support directly enable the agency’s goals and long-term vision.

In this highly impactful role, you’ll partner closely with leaders and senior managers across the organization, leveraging your deep understanding of the business to provide expert guidance across the full spectrum of HR. From organization and job design, overall compensation, employee and labour relations, employment standards, talent acquisition, performance management, succession planning, and workforce strategy, you’ll help leaders navigate challenges, optimize team performance, and build the capabilities needed for AGCO’s continued success.

As the Senior HRBP, you are the organization’s go-to HR expert: a strategic thinker, a trusted coach, and a champion of effective people practices that strengthen organizational culture and drive meaningful results.

What You Will Do:

• Partner with executives and managers to understand business needs and recommend strategic HR solutions.
• Coach leaders and employees on legislation, the Collective Agreement, and HR policies to ensure compliance and best practices.
• Advise on Collective Agreement interpretation, leave management, and HR procedures.
• Support leaders in balancing organizational and employee needs to achieve mutually beneficial outcomes.
• Support performance management activities, including goal setting, reviews, and performance improvement plans.
• Assess organizational structure and recommend changes that align with future business needs.
• Enhance employee engagement by improving HR processes, programs, and people practices.
• Lead employee and labour relations issues management for the assigned client groups.
• Regularly review HR related metrics and analyze the data to propose any HR solutions or interventions to the portfolio leaders.
• Conduct research and analysis of external best practices and trends in the specified HR areas to identify opportunities to improve current HR indicators.
• Conduct workforce planning activities to ensure long-term talent strategies are developed.
• Act as a strategic partner with leaders in designing sustainable organization structures.
• Coach and support managers in organizational design efforts.
• Act as a subject matter expert in designing job profiles, in collaboration with business leaders.

You Have:

• Post-secondary degree in Human Resources, Behavioural Sciences, or an equivalent combination of education and relevant experience.
• CHRL designation through HRPA (or actively completing the designation) is required.
• Strong working knowledge of the ESA, Human Rights legislation, OH&S regulations, and other relevant employment legislation.
• Minimum of 5+ years of experience partnering directly with organizational leaders to develop and implement HR strategies, preferably in a senior-level advisory role.
• Proven experience in workforce planning and organizational design.
• Knowledge of compensation practices, including salary surveys, benchmarking, and compensation analysis.
• Demonstrated experience managing employee and labour relations matters in both corporate and unionized environments, including grievance handling and workplace investigations.
• Experience supporting or leading disability management programs.
• Broad exposure to multiple HR specialty areas (e.g., Talent Acquisition, Talent Management, Performance Management, Organizational Development) is an asset.
• Understanding of job evaluation methodologies, preferably including the Hay point‑factor system.
• Experience leading or supervising others in either a formal or informal capacity.
• Strong financial and budgeting literacy.
• Advanced data literacy and analytical skills; ability to interpret information and generate insights.
• The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

About the AGCO

The Alcohol and Gaming Commission of Ontario (AGCO) is an Ontario provincial regulatory agency that reports to the Ministry of the Attorney General. We are responsible for regulating the alcohol, gaming, horse racing and cannabis retail sectors in accordance with the principles of honesty and integrity, and in the public interest.

The AGCO is proud to be recognized as one of Greater Toronto’s Top Employers for the second year in a row. This annual distinction reflects our commitment to cultivating a workplace environment that prioritizes employee well-being, emphasizing work-life balance, mental health resources, and opportunities for professional growth. We remain committed to fostering a supportive and rewarding work environment for our employees.

What we offer

The AGCO provides a comprehensive range of benefits and programs (subject to eligibility), including:

• Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
• Defined benefit pension plans to secure your financial future.
• Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
• Well-being credits to support gym memberships, therapy, financial planning, and more.
• Employer-paid parental leave top-up.
• Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
• 24/7 confidential support through our Employee Assistance Program.
• Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.
  

Please note that only applications submitted through the Applicant Tracking System will be accepted.

The AGCO is an inclusive and equal opportunity employer.

The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.

Disability related accommodation during the recruitment process is available upon request. Persons with disabilities who require accommodation during the application process, or who need job postings in an alternative format, may email their request to [email protected]. The subject line should read “Accommodation in Application – [Position Title].

We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of the hiring process. All applications will be reviewed and evaluated by our Human Resources team and hiring managers.