Senior Manager, Analytics & Insights

Questrade is on a mission to help Canadians to become much more financially successful and secure.

For nearly 30 years, Questrade Financial Group has been delivering on that mission through investing, banking, mortgages, and real estate. Together, we tilt finance in favour of ambitious Canadians, creating new ways for them to seize the financial future they deserve.

We're looking for people who are ready to enter their career inflection point. Mission-driven, exceptional folks that never settle. The work here is hard because the responsibility is real. If that's the standard you've been looking for, keep reading.

The return on your career investment

• Compensation and incentives built to reward the value you bring.
• RRSP matching of up to 6%.
• Health and wellness resources and programs, including $5,000 in mental health practitioner coverage.
• $5,000 in tuition subsidies for job-related courses, every year.
• 100% parental top-up, up to 26 weeks for birthing parents and 18 weeks for non-birthing parents.
• A hybrid environment, with at least three days in the office built for working together.
• Paid vacation, personal, and sick days.
• A community care day to give back to the causes you care about.

This job posting is for an existing vacancy.

We’re looking for our next Senior Manager, Analytics & Insights

The Senior Manager, Analytics & Insights defines and leads the analytics strategy for Marketing and Product at Questrade, reimagining how teams uncover insights, evaluate performance, and convert data into immediate action. Leading a lean, high-performing team of analysts while remaining deeply hands-on with complex data challenges, this role establishes enterprise measurement standards and drives adoption of AI-native self-serve capabilities to eliminate ad hoc bottlenecks. In close collaboration with Product, Marketing, Data Science, and Analytics Engineering, this leader elevates analytical rigor and transforms ambiguous business questions into clear, decisive choices for senior leadership.

The mandate

In this role, you will:

• Analytics Strategy & Product/Marketing Alignment: Define and own the multi-year analytics and insights strategy for Marketing and Product, aligning analytical roadmaps with key business priorities to proactively identify commercial opportunities across the end-to-end client journey.
• Business Measurement & Metric Governance: Own the definitions and business logic for core marketing, product, and client engagement metrics, implemented in the semantic layer with Analytics Engineering, so performance is measured accurately and consistently in all forums.
• Self-Serve Analytics & AI Transformation: Partner closely with Analytics Engineering to design, deploy, and scale intuitive, AI-native self-serve analytics ecosystems (leveraging tools such as Hex, Omni, and coding agents), empowering business stakeholders to reliably answer everyday questions and eliminating low-value ad hoc requests.
• Advanced Analytical Delivery & Experimentation: Personally lead hands-on, high-complexity analyses and zero-to-one analytical deep dives; partner with Data Science to design sound experimental frameworks, test hypotheses, and isolate drivers of business performance.
• Data Rigor & Engineering Collaboration: Write, maintain, and review production-grade SQL and dbt models within modern cloud platforms (BigQuery, Databricks, or Snowflake), championing analytical quality, modular data structures, and reproducibility across the team.
• Executive Storytelling & Decision Enablement: Synthesize complex exploratory data, commercial models, and statistical findings into concise, actionable executive presentations and decision memos that guide strategic choices and drive measurable business impact.
• Team Leadership & Analytical Capability Building: Lead, mentor, and grow a high-performing team of analytics professionals, instilling rigorous standards for business curiosity, critical thinking, validation of AI-generated work, and impactful stakeholder communication.

You’re ready for this mandate if you have the following qualifications

• Bachelor’s degree in Business, Economics, Statistics, Mathematics, Computer Science, Data Science, or equivalent practical experience.
• 10+ years of progressive experience in analytics, business intelligence, or strategic data leadership roles, with a demonstrable track record of insights directly driving marketing or product decisions.
• Advanced, hands-on SQL and dbt expertise working directly in cloud data platforms (BigQuery, Databricks, or Snowflake).
• Solid practical foundation in statistical analysis, hypothesis testing, and A/B/n experimentation design.
• Proven ability to synthesize complex quantitative analyses into clear, one-page decision memos and executive presentations that influence senior stakeholders.
• Demonstrated success leading, coaching, and developing a team of data analysts while remaining hands-on with data and analysis.
• Demonstrated fluency with AI tools in day-to-day analytical workflows, with sound judgment in validating AI-generated work.

Nice to have

• Regular hands-on experience using AI coding agents (such as Claude Code) to accelerate analytical workflows, paired with modern collaborative BI platforms (such as Hex or Omni).
• Track record of starting an analytics practice from scratch, establishing new partnership models, or building self-serve capabilities that significantly reduced recurring ad hoc requests.
• Prior experience in financial services, brokerage, digital banking, or high-growth tech environments.
• Practical scripting ability in Python for exploratory analysis, statistical modeling, or automation.

Compensation Information

• Base salary range: $170,000 - $200,000
• The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Enter your career inflection point. Apply now.

#LI-RJ1
#LI-Hybrid

The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Base salary range

$170,000—$200,000 USD

Technology and AI

We mix human ingenuity with advanced technology. For ambitious builders like you, we provide the latest technology to enable your creativity. You'll have everything you need to build the best outcomes and products for our clients.

Diversity and Inclusion

At Questrade Financial Group of Companies, we’re committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Our global team reflects the diversity of the communities we serve and operate in.

Accessibility statement

Candidates selected for an interview are contacted directly. If you require accommodation during the recruitment or selection process, please let us know. We will work with you to meet your needs.

AI in hiring

Questrade Financial Group of companies Applicant Tracking System uses artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.