Posted 13 days ago
Senior Manager, Distribution Centre
@ Dollarama
Calgary, Alberta
Overview
Dollarama is hiring a Senior Manager, Operations to oversee a high-volume distribution centre across two shifts, lead management teams, and drive continuous improvement and strategic capacity planning. The role reports to the Senior Director of the Distribution Center and requires strong leadership and analytical skills.
Responsibilities:
- Lead and develop management teams to meet operational, financial and health and safety KPIs
- Oversee day-to-day distribution centre operations across two shifts
- Drive continuous improvement and transformation projects
- Contribute to strategic planning, capacity, workforce and capital investments
- Manage budget and analyze financial performance
Requirements summary:
- Bachelor's degree in operations, supply chain or industrial engineering (MBA an asset)
- Minimum 7 years of operations management experience in high-volume environment
- Experience managing large teams and transformation projects
- Strong command of operational KPIs and analytical tools
- Hands-on experience with WMS and Microsoft Office Suite
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-24
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 7+ years |
| Manages people | Yes |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (required) |
| Fields of study | Operations Management, Supply Chain, Industrial Engineering |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dollarama
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Dollarama a été fondée par l’entrepreneur canadien Larry Rossy, représentant de la troisième génération d’une famille de détaillants. Tout a commencé en 1992 par un premier magasin situé à Matane, au Québec. Puis, l’entreprise a connu une croissance rapide au cours des vingt années suivantes et est devenue une référence pour les ménages canadiens et une destination de magasinage de choix d’un bout à l’autre du pays. Dollarama est désormais un détaillant à bas prix reconnu au Canada ayant une portée internationale avec plus de 2 700 magasins et 41 000 employés qui servent la clientèle sur trois continents et dans sept pays. L’entreprise est dirigée par Neil Rossy, détaillant de quatrième génération et membre de l’équipe de direction fondatrice de Dollarama. Dollarama vise à offrir à ses clients une expérience de magasinage homogène et une valeur attrayante, en proposant un vaste éventail de marchandises générales, de produits consommables et d’articles saisonniers. Tous les magasins sont détenus et exploités par Dollarama et sont bien situés, que ce soit dans des régions métropolitaines, dans des villes de taille moyenne ou dans des petites villes. Les produits sont vendus individuellement ou en lots, à des bas prix fixes.
- LinkedIn followers
- 120,868
- People associated on LinkedIn
- 12,269
- Reported office locations
- 5805 Royalmount, Mont-Royal, Québec H4P 0A1, CA
- Business categories
- Consumer Goods
- Retail
- Financial Services
- Other recorded names
- Dollarama
- Profile identifies a recruitment agency
- No
- Reported total investment
- 3,088,295,799
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Dollarama a été fondée par l’entrepreneur canadien Larry Rossy, représentant de la troisième génération d’une famille de détaillants. Tout a commencé en 1992 par un premier magasin situé à Matane, au Québec. Puis, l’entreprise a connu une croissance rapide au cours des vingt années suivantes et est devenue une référence pour les ménages canadiens et une destination de magasinage de choix d’un bout à l’autre du…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Mont-Royal, Québec |
| Organization type | Public Company |
| Open jobs on Jobsy | 828 |
| View page |
Job Summary
Reporting to the Senior Director of the Distribution Center, the Senior Manager, Operations plays a key strategic role in the oversight, optimization, and evolution of a high-volume, fast-paced distribution center.
A large-scale leader, the incumbent is responsible for orchestrating operations across two shifts, mobilizing an extended management structure, and ensuring sustainable performance aligned with the company’s strategy. Both a strategist and a hands-on leader, they contribute directly to operational excellence, capacity growth, and the continuous transformation of operations.
Key Accountabilities
- Lead, engage, and develop management teams to meet and exceed key operational, financial, and health & safety KPIs.
- Oversee day-to-day distribution center operations while maintaining a medium- and long-term strategic vision.
- Drive continuous improvement initiatives and transformation projects related to processes, technologies, and equipment in collaboration with the operational excellence team.
- Contribute to the strategic planning of the distribution center, including production capacity, workforce planning, automation, and capital investments.
- Participate in budget management and financial performance analysis, identifying optimization opportunities.
- Work closely with cross-functional teams (transportation, IT, finance, HR, procurement, stores).
- Develop talent, strengthen leadership capabilities among managers, and promote a culture of performance, collaboration, and integrity.
- Champion a proactive health and safety leadership approach and foster its adoption at all levels of the distribution center.
Job Requirements
- Bachelor’s degree in Operations Management, Supply Chain, Industrial Engineering, or a related field (MBA is an asset).
- Minimum of 7 years of operations management experience in a high-volume distribution, logistics, or manufacturing environment.
- Proven experience managing large teams and leading transformation projects.
- Strong command of operational KPIs and analytical tools.
- Hands-on experience with WMS systems and Microsoft Office Suite.
- Strong leadership, excellent communication skills, and ability to thrive in a dynamic environment.
- Functional bilingualism in French and English is an asset.
Journal
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