Senior Program Manager

We are seeking an experienced Senior Program Manager to lead and oversee the strategic execution of complex digital health and clinical software deployment initiatives. In this role, you will define and operate program governance frameworks, direct program strategy from inception through close-out, and manage cross-organizational dependencies and budgets. Partnering closely with healthcare professionals, clinical software vendors, privacy leads, and executive stakeholders, you will drive health information systems integration, mitigate operational risks, and oversee clinical change management to ensure the successful adoption of digital health platforms.

Location: Toronto, ON (Hybrid – Up to 3 days/week onsite, subject to hiring manager's discretion)

Duration: 7-month contract.

Advantages
High-Impact Healthcare Scope: Lead transformative digital health programs directly impacting clinical workflows and health system navigation.

Executive & Partner Visibility: Collaborate closely with C-suite health leaders, vendor executives, and strategic digital health partners.

Broad EHR & EMR Exposure: Manage integrations across major Electronic Medical Record (EMR) systems, provincial digital assets, and Hospital Information Systems.

Flexible Work Model: Enjoy a balanced hybrid schedule combining remote flexibility with up to 3 days per week onsite in Toronto.

Responsibilities
Lead and oversee complex digital health initiatives, establishing short- and long-term operating plans, program goals, and governance structures.

Direct program budgets spanning multiple funding channels, overseeing tracking, financial forecasts, and cross-organizational expense reconciliations.

Manage relationships with internal and external healthcare stakeholders, clinical software vendors, and national health technology partners.

Engage directly with legal, privacy, and security authorities to ensure digital software integrations comply with health privacy legislation (including PHIPA) and data security protocols.

Collaborate with clinicians and healthcare professionals in the field to assess clinical workflows, evaluate system adoption, and resolve implementation challenges.

Oversee risk and issue management strategies, program go-live schedules, and change management frameworks to ensure seamless project delivery.

Design and execute evaluation frameworks to measure program performance, assess health system benefits, and drive continuous quality improvement.

Develop and present executive briefings, status reports, and strategic roadmaps to C-suite and executive leadership groups.

Qualifications
Digital Health Program Seniority: 7 to 10 years of experience managing complex digital health projects, including the deployment of clinical software systems, health information platforms, EMRs, eReferral solutions, or patient portals (Strictly Required).

Clinical & EMR System Knowledge: Hands-on experience working directly with healthcare professionals in the field and extensive knowledge of Electronic Medical Records (EMR) systems (Strictly Required).

Multi-Channel Budget Management: Proven experience developing and overseeing complex program budgets based on multiple funding channels and cross-organizational dependencies (Strictly Required).

Project Management Mastery: Deep understanding of core project management methodologies, risk mitigation, scope control, quality assurance, and clinical change management (Strictly Required).

Executive Leadership & C-Suite Communications: Exceptional leadership, team-building, and communication skills, with proven experience presenting to executive leadership groups across the health sector (Strictly Required).

Professional Profile Requirement: Active LinkedIn URL provided on resume (Strictly Required).

Nice-to-Have Assets:
PMP, Lean Six Sigma, or related health administration professional certifications.

Undergraduate or advanced degree in Health, Computer Science, Engineering, or Business Administration.

In-depth understanding of regional health privacy legislation (e.g., PHIPA, FIPPA, HPPA) and Health Information Custodian (HIC) requirements.

Summary
If you're interested in the "Senior Program Manager" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.