Posted 10 days ago
Senior Project Manager - CRM Implementation
@ Maarut
Montréal, Quebec
Overview
Maarut is hiring a contract Senior Project Manager to support and secure delivery of a CRM implementation, replacing the consultant currently assigned. The work covers validating content, following up on deliverables and synthesizing complex issues for managers and senior management, within an existing direction. Salesforce experience is desired.
Responsibilities:
- Validate information and follow up on deliverables
- Rework deliverables as needed
- Synthesize complex issues for managers and senior management
- Support and secure CRM project delivery
Requirements summary:
- Senior project management on complex CRM implementations
- Multi-team CRM implementation with integrations
- Executive communication with decision-makers
- Salesforce experience (desired)
- Openness to feedback and flexibility
Tools & skills
Source and dates
Source type not verified · zoho
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Project management |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Maarut
| Field | Value |
|---|---|
| Open jobs on Jobsy | 57 |
This is a replacement of the consultant currently assigned to the CRM project: needs have evolved and the client is now looking for a different profile. The role is to support and secure delivery, not to overhaul the project: the person understands the given direction and executes it. The profile must work on two levels at once, diving into content (validating information, following up, reworking deliverables) and synthesizing complex issues for managers and senior management. Large-scale CRM implementation experience is central, with Salesforce preferred but not exclusive. The persona places as much weight on behaviours as on experience: openness to feedback, flexibility through iterations, anticipating risks rather than observing them.
Target candidate: a senior project manager who has led at least one multi-team CRM implementation with integrations, ideally on Salesforce, and whose resume shows direct contribution to detailed deliverables. The person also shows documented interactions with decision-makers (steering committees, senior management) and works in continuity with an existing direction rather than questioning it.
Key Requirements:
- Senior project management on complex CRM implementation mandates (multiple teams, integrations, dependencies)
- Strategic and executive communication with managers and decision-makers
- Hands-on tactical leadership (structuring, organizing, following up, challenging, moving work forward)
- Command of schedules, dependencies, risks, decisions and commitments, with mitigation scenarios
- Political skill and influence without hierarchical authority
- Openness to feedback, autonomy, rigour, flexibility
Requirements
DESIRED
- Salesforce experience
Profiles to Exclude:
- Profile whose recent mandates focus mainly on recovering troubled projects (recovery, turnaround), without demonstrated delivery of a project taken over mid-course without redesign.
- Profile positioned only in program direction, strategic PMO or strategy consulting, without demonstrated responsibility for detailed deliverables (schedules, follow-ups, content validation).
- Profile whose described role is coordinating project managers or a delivery team, without direct contribution to deliverable content.
- Profile without demonstrated experience in iterative contexts (agile or hybrid cycles, successive deliverable revisions).
- Technical Salesforce profile (administrator, developer, architect) without project management responsibility.
- To probe in interview, not observable on resume: response to feedback and stance toward given direction.
Journal
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