Posted 4 months ago
Senior RevOps Consultant - Gong
@ nformal
Montréal, Quebec
Overview
nformal is hiring a Senior RevOps Consultant to guide clients through full implementation of the Gong AI platform, from setup to long-term adoption. The work includes discovery workshops, change management, stakeholder reporting and CRM integration, with travel as needed and on-site or remote meetings.
Responsibilities:
- Run discovery workshops and recommend solutions
- Lead Gong implementation and adoption for customers
- Manage multiple customer engagements at once
- Report project status and risks to executives
- Integrate the platform with customer systems
Requirements summary:
- 6+ years of consulting experience, ideally in professional services
- Experience with SaaS or enterprise software
- Strong experience with Salesforce, HubSpot or Dynamics
- Knowledge of RevOps and project management essentials
- Excellent communication and writing skills
- Willingness to travel as needed
Tools & skills
Source and dates
Source type not verified · eightfold
- Employer posting date
- 2026-07-09
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 6+ years |
| Hours per week | 40 (estimated) |
| Travel | air: moderate · ground: moderate |
| Work setting | Client sites, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
nformal
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Where Quality Meets Certainty and Simplicity
Full company description
At nformal, we believe in honesty, transparency, positive spirit, admitting to mistakes & healthy give-and-takes. We live for the strongest digital experiences, not go-lives celebrations. nformal thinking 101: yes, we’d love to help, your ideas are strong, let us bring our best game to the table and together, we’ll find a way to make them happen, without the unnecessary lingo, endless acronyms and weekly reports. We are a crew of consulting veterans, obsessed with customer success, always looking at the future of digital business. We love cutting-edge work, but we also realize sometimes what’s necessary isn’t always shiny. So, whether you are expanding your footprint or needing to migrate to the cloud, we are here to get you there. We approach projects like road trips, shared with our customers: we look at the destination, plan the trip and figure out the best way to get there, together. Welcome to the nformal way.
- LinkedIn followers
- 1,539
- People associated on LinkedIn
- 36
- Reported office locations
- Montreal, Quebec, CA
- Business categories
- Information Technology
- Software
- Other recorded names
- nformal
- Specialties
- Commerce
- Customer Experience
- Talent Acquisition
- Talent Management
- Consulting
- Implementation
- Eightfold.AI
- SAP
- and SAP CX
- Profile identifies a recruitment agency
- No
- Reported total investment
- 160,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At nformal, we believe in honesty, transparency, positive spirit, admitting to mistakes & healthy give-and-takes. We live for the strongest digital experiences, not go-lives celebrations. nformal thinking 101: yes, we’d love to help, your ideas are strong, let us bring our best game to the table and together, we’ll find a way to make them happen, without the unnecessary lingo, endless acronyms and weekly reports…
| Field | Value |
|---|---|
| Industry | Information Technology & Services |
| Company size | 11-50 employees |
| Headquarters | Montreal, Quebec |
| Organization type | Privately Held |
| Year founded | 2021 |
| Specialties | CommerceCustomer ExperienceTalent AcquisitionTalent ManagementConsultingImplementationEightfold.AISAPand SAP CX |
| Open jobs on Jobsy | 1 |
| View page |
[\]formal is a software consulting and implementation company helping customers successfully implement and use our partner’s Platform. You’ll serve as a trusted advisor, guiding clients through the entire Gong AI implementation process—from initial setup to long-term adoption. We bring our partner’s leading AI technology to our clients based on our principle: a friendly, straightforward, and honest approach that efficiently achieves results.
What You'll Be Doing
- Provide an exceptional implementation experience, ensuring customers quickly realize the value of the Platform.
- Run discovery workshops to identify business needs and recommend elegant solutions.
- Manage and prioritize multiple customer engagements simultaneously.
- Consult on change management strategies to drive and sustain platform adoption.
- Communicate project status, risks, and mitigation plans to key stakeholders, including executives.
- Become an expert on the entire product line, including APIs and third-party apps.
- Collaborate with customer technical and security teams to deploy the solution and integrate it with their systems.
- Partner with our Sales and Customer Success teams to ensure a seamless transition for new customers.
- Conduct meetings both on-site and remotely, following our professional services methodology.
- Contribute to internal initiatives that help our team and organization grow.
What You Bring
- 6+ years of consulting experience, ideally in a customer-facing professional services role.
- A proven ability to build trust and strong relationships with customers.
- Experience with SaaS, and/or enterprise software.
- An understanding of RevOps and revenue functions, such as forecasting, prospecting, and pipeline management, is a significant advantage.
- Knowledge of project management essentials (scope, schedule, and budget).
- Strong experience with CRM systems like Salesforce.com, Hubspot, or Dynamics.
- The ability to work with various customer operations and technical teams.
- A track record of influencing change within customer organizations.
- Excellent communication, interpersonal, and writing skills.
- An eagerness to thrive in a fast-paced environment.
- Willingness to travel as needed.
[\]formal ensures equal employment opportunities for all employees and job applicants without consideration of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
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