Posted 5 days ago
Senior ServiceNow Platform Architect (CoE / Vault)
@ Resonaite
Ottawa, Ontario
Overview
Resonaite is hiring a contract Senior ServiceNow Platform / Enterprise Architect in Ottawa, hybrid, until March 31, 2027 with an option to extend. The consultant will assess the ServiceNow platform, define a Center of Excellence operating model and governance framework, and deliver a prioritized 12 to 24 month roadmap with ServiceNow Vault security guidance. Enhanced Reliability or Secret clearance (or eligibility) is required.
Responsibilities:
- Assess the ServiceNow platform architecture, governance, CMDB/CSDM and integrations
- Define the CoE operating model, governance framework and engagement model
- Provide target-state architecture guidance for ServiceNow Vault capabilities
- Build a prioritized 12 to 24 month CoE implementation roadmap
- Prepare executive summary and decision package; facilitate workshops
Requirements summary:
- 10+ years enterprise or solution architecture, 7+ years ServiceNow architecture
- Deep ServiceNow platform architecture and enterprise platform management
- Experience designing governance, operating models and Centers of Excellence
- Strong CMDB and CSDM knowledge
- Release, upgrade, environment and lifecycle management experience
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 10+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Security clearance | Enhanced reliability |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Resonaite
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Our client is seeking a contract-based Senior ServiceNow Platform / Enterprise Architect to assess its ServiceNow platform, define the target operating model and roadmap for a ServiceNow Center of Excellence (CoE), and guide the architecture of ServiceNow Vault security capabilities.
Working with the central platform team, application product teams and leadership, the consultant will assess platform architecture, governance, CMDB/CSDM, integrations, access management and lifecycle practices, then deliver a practical operating model, governance framework and a prioritized 12–24 month roadmap.
Duration: Till March 31, 2027 (option to extend)
Location: Hybrid – Ottawa
Security Clearance: Enhanced Reliability or Secret (or eligible: 5+ years residency in Canada)
Responsibilities
- Assess the current ServiceNow platform: architecture, administration, CMDB/CSDM, IT Asset Management governance, integrations, environments, lifecycle management, platform health and technical debt
- Define the target Platform Team and CoE operating model, including mandate, structure, service catalogue, ownership and decision rights
- Design the engagement model between the central platform team and application teams, including a RACI and workflows for onboarding, architecture reviews, integrations, releases and upgrades
- Define the platform governance framework and standards for architecture, security, development, integrations, releases and technical debt
- Provide target-state architecture guidance for ServiceNow Vault capabilities (Code Signing, Data Discovery, Data Anonymization)
- Build a prioritized 12–24 month CoE implementation roadmap with owners, dependencies and milestones
- Prepare an executive summary and decision package for leadership
- Facilitate workshops and knowledge transfer with platform and application teams
Required Qualifications
- 10+ years of enterprise or solution architecture experience, including 7+ years of ServiceNow platform architecture
- Deep knowledge of ServiceNow platform architecture and enterprise platform management
- Experience designing platform governance, operating models and Centers of Excellence
- Strong knowledge of CMDB and the Common Service Data Model (CSDM)
- ServiceNow integration architecture, development standards and shared platform services
- Release, upgrade, environment and application lifecycle management
- Experience governing a shared ServiceNow platform where multiple teams build and manage applications
- Strong workshop facilitation, roadmap development and executive communication skills
Preferred Qualifications
Experience with one or more of the following is an asset:
- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA)
- ServiceNow Vault (Code Signing, Data Discovery, Data Anonymization, Field Level Encryption)
- ServiceNow identity and access management and secure platform practices
- Organizational design, RACI and resource model development
Nice-to-Have Experience
- Public sector or broader public sector experience
- Bilingual in English and French
Journal
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