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First seen by our source: 9 hours ago

Senior Systems Analyst

@ Alberta Health Services

Calgary, Alberta

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Overview

Alberta Health Services is hiring a Senior Systems Analyst for Clinical Critical Messaging (CCM) within its Communication & Collaboration Technologies department. The role involves researching, implementing, enhancing and supporting CCM solutions such as Vocera and SPOK pocket paging, including vendor RFI/RFP processes. Candidates need systems administration and implementation experience with CCM solutions.

Responsibilities:

  • Implement, enhance and operate enterprise CCM solutions
  • Program and support CCM and third-party applications
  • Install, troubleshoot and configure CCM infrastructure
  • Maintain CCM architecture, servers and patches
  • Advise clients and stakeholders on system direction

Requirements summary:

  • Systems administration and implementation experience with CCM solutions
  • Experience working with vendors through RFI and RFP processes
  • Ability to manage complexity in large enterprise environments
  • Experience with server operating systems and hardware updates

Tools & skills

Source and dates

Source type not verified · selectminds

Employer posting date
Not provided
First seen by our source
2026-11-13
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentIT
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

Alberta Health Services

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Healthy Albertans. Healthy Communities. Together.

Full company description

Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life, and from all corners of the world. Our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Our five values – compassion, accountability, respect, excellence and safety – are at the heart of everything that we do.

LinkedIn followers
221,476
People associated on LinkedIn
46,271
Reported office locations
  • 10030 – 107 Street NW, Edmonton, Alberta T5J 3E4, CA
  • 1620 29 St NW, Calgary, AB T2N 4L7, CA
Other recorded names
  • Alberta Health Services
Specialties
  • Health Support and Services
Profile identifies a recruitment agency
No

Alberta Health Services (AHS) is proud to be part of Canada’s first and largest provincewide, integrated health system, responsible for delivering health services to more than 4.5 million people living in Alberta, as well as occasionally to some residents of other provinces and territories Our skilled and dedicated professionals, support staff and physicians come from numerous disciplines, from all walks of life…

FieldValue
IndustryHospitals and Health Care
Company size10,001+ employees
HeadquartersEdmonton, Alberta
Organization typeNonprofit
Year founded2008
SpecialtiesHealth Support and Services
Open jobs on Jobsy2,171
LinkedInView page
Job description

Your Opportunity:

Health Shared Services (HSS) is seeking a Senior IT Analyst that has systems administration and implementation experience with Clinical Critical Messaging (CCM) solutions, for the role of Senior Systems Analyst – Clinical Critical Messaging. This is an integral position within Health Shared Services' Communication & Collaboration Technologies (CCT) department with a demanding scope focused on healthcare tools that enable fast, reliable communication of urgent information to care teams. CCM solutions help ensure that critical alerts reach the right people at the right time, improving patient safety and coordination while reducing delays in care. Existing CCM solutions our team supports include the Vocera communication platform and SPOK pocket paging. Aligned with the organizational priorities of HSS, the successful candidate will be an integral part of implementing CCM solutions. The position is a key technical role reporting to the Team Lead, Communication & Collaboration Technologies, Collaboration Technology.

Description:

As a Senior Systems Analyst - CCM, you will research, implement, enhance, and operate HSS enterprise CCM solutions including the development and testing of support solutions. You will plan, prioritize and coordinate work to deliver on commitments made in line with the objectives of IT Technology Services. You will help HSS continuously drive innovation for CCM while providing a best-in-class client experience. You will draw on your ability to work with vendors and technology to help develop systems, programs and applications through the Request for Information (RFI) and Request for Procurement (RFP) processes. You will assist in analyzing client needs and establishing what direction the development process should take while you serve as a system advisor/coach for clients and various stakeholders. You will be required to collaborate with stakeholders in complementary technology fields, both internal and external, with a focus on post-deployment enhancements while providing feedback on the planning, prioritization and coordination of work. You will assist in implementing development solutions or fixes where the ability to manage complexity is critical. Daily CCM support activities include programming and support of all aspects of CCM and third-party applications, integration into key business applications, installation, troubleshooting, and configuration of CCM infrastructure. You will maintain the integrity of CCM architecture including applications, server operating systems and hardware updates and patches in a large enterprise environment.

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