First seen by our source: 23 days ago
Service Advisor
@ Castlegar Toyota
Castlegar, British Columbia
Overview
Castlegar Toyota is hiring a full-time Service Advisor to greet vehicle owners, explain maintenance and repair options, and handle customer inquiries by phone or in person. The role suits people with customer service, retail, restaurant or hospitality backgrounds, and the posting lists health benefits, paid vacation and sick days, paid training and employee vehicle purchase plans.
Responsibilities:
- Greet customers and ensure prompt, courteous service
- Explain vehicle servicing requirements to guests
- Handle owner inquiries by phone or in person
- Take ownership of the customer experience
Requirements summary:
- Organized and friendly personality
- Good communication skills
- Time management skills
- Professional, well-groomed appearance
- Clean driving record
- Ability to handle a fast-paced environment
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hireology
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Background checks | driving record |
| Perks mentioned | Generous paid time off, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Castlegar Toyota
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Castlegar Toyota is a progressive and wholly authorized Toyota dealer in the West Kootenay region of British Columbia. Centrally located in Castlegar, BC, and in very close proximity to Nelson and Trail, we are a full-service Toyota vehicle and genuine Toyota parts retailer, and we have some of the most experienced factory-trained service technicians in the business. We also sell and service all other makes and models. Our used vehicle operations begin with selecting or accepting only quality vehicles on trade, and then putting them through a very stringent safety and reconditioning program. We also retail Toyota Certified Used Vehicles, which must meet the manufacturer's strict requirements, and we offer our own certification program, Castlegar Toyota Used Certified, which introduces a host of benefits, including warranty, for all other brands that qualify. Our Product Advisors are trained customer service professionals and vehicle specialists who receive updates and bulletins on a regular basis, so they are an excellent resource for further exploring or demonstrating the vehicles we retail. The staff at Castlegar Toyota is expected to conduct its work with utmost integrity, professionalism and respect. Everything we do at Castlegar Toyota is directed around the idea that we inspire complete confidence and on-going trust in our products and services. This is the heart of our business, and this is where the true ownership experience begins and develops. As we like to say both in terms of our products and services: Start something that lasts.
- LinkedIn followers
- 370
- People associated on LinkedIn
- 10
- Reported office locations
- 1530 Columbia Ave, Castlegar, British Columbia V1N 1H9, CA
- Other recorded names
- Castlegar Toyota
- Specialties
- Toyota Dealer
- Used Vehicle Sales
- Authorized Toyota Service
- and Auto Parts and Accessories
- Profile identifies a recruitment agency
- No
Castlegar Toyota is a progressive and wholly authorized Toyota dealer in the West Kootenay region of British Columbia. Centrally located in Castlegar, BC, and in very close proximity to Nelson and Trail, we are a full-service Toyota vehicle and genuine Toyota parts retailer, and we have some of the most experienced factory-trained service technicians in the business. We also sell and service all other makes and…
| Field | Value |
|---|---|
| Industry | Automotive |
| Company size | 11-50 employees |
| Headquarters | Castlegar, British Columbia |
| Organization type | Privately Held |
| Year founded | 2001 |
| Specialties | Toyota DealerUsed Vehicle SalesAuthorized Toyota Serviceand Auto Parts and Accessories |
| Open jobs on Jobsy | 31 |
| View page |
As a Service Advisor, you are responsible for working with members of the Castlegar Toyota team in providing a great vehicle maintenance experience.
You are the first point of contact with our customers and will be well-versed in vehicle service/maintenance options and providing a personalized and high level experience for all of our guests.
From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
At Castlegar Toyota we strive to make every customer a customer for life. Happy Team Members means happy guests.
Every Team Member at Castlegar Toyota is absolutely critical to its success. Our main objective is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
Health Benefits Program
A supportive and fun place to work
- Paid Vacation & Sick Days
Growth opportunities
Paid Training
Employee vehicle purchase plans
- Long term job security
Responsibilities
- Ensure that each guest receives prompt, courteous, and effective service.
- Discuss and explain vehicle Servicing requirements to our guests.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Qualifications
- Organized and friendly personality
- Time management skills
- Good communication skills with your guests and fellow Team Members
- Professional, well-groomed appearance.
- Clean driving record
- Ability to handle a fast paced environment
Journal
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