Posted 19 days ago
Service Advisor
@ Bow Mar Sales Ltd.
Tisdale, Saskatchewan
Overview
Bow Mar Sales Ltd. is hiring a full-time Service Advisor to handle customer inquiries, book service appointments, open work orders and manage the workflow and schedule of the service department. The role includes developing repair estimates, obtaining authorization from customers and extended warranty or fleet companies, and keeping customers informed of service changes. A valid driver's licence is required to shuttle customers.
Responsibilities:
- Answer customer inquiries in person and by phone
- Book appointments and manage vehicle drop-off and pick-up
- Open work orders and prepare repair estimates
- Obtain authorization from customers and warranty or fleet companies
- Manage dealership service workflow and schedule
Requirements summary:
- Automotive experience with mechanical and auto parts knowledge
- Strong customer service and complaint handling skills
- Good written and verbal communication
- Strong decision-making and problem-solving skills
- Valid driver's licence to shuttle customers
Tools & skills
Source and dates
Job-board feed · saskjobs
- Employer posting date
- 2026-10-18
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-10-19
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Store, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bow Mar Sales Ltd.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Description
Responsibilities:
-Answering customer inquires, either in person or on the phone.
-Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up.
-Opening of work orders.
-Develop repair estimates by taking the cost of materials, supplies, and labor into consideration and getting authorization from customers.
-Contact extended warranty or fleet companies for authorization/PO number for any work to be performed on the vehicle.
-Manage and oversee the dealerships workflow and schedule.
-Call customers to advise them about service changes or car pick-up times.
-Maintaining automotive records by keeping track of problems and corrective actions.
-Maintain positive customer relationships to ensure repeat business.
Experience:
- Strong customer service skills
- Ability to handle customers inquiry and complaints effectively
- Should have knowledge and Automotive experience and familiarity with mechanical and auto parts
- Knowledge of digital technology including the use of internet and appropriate software
- Good communication skills written and verbal
- Strong decision making and problem solving skills
-Valid drivers license / shuttle customers
Please apply by emailing your resume to: Curtis, [email protected] & [email protected] & [email protected]
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