Posted 29 days ago
Service Advisor - Burnaby
@ Fountain Tire
Burnaby, British Columbia
Overview
Fountain Tire Burnaby is hiring a Service Advisor at its Kingsway location for day shifts at $28 to $32 per hour, depending on experience. The role creates work orders, quotes repairs and tire service to customers, and handles follow-up calls and billing. The posting offers health, dental and vision benefits, an RRSP with company matching, and training.
Pay:
$28–$32 an hour
Responsibilities:
- Create work orders and book appointments for technicians
- Provide service quotes and obtain customer authorization
- Recommend tire and mechanical services to customers
- Make follow-up calls on customer satisfaction
- Bill products accurately and update showroom promotions
Requirements summary:
- Automotive or tire industry experience preferred
- Effective listening and needs identification
- Working knowledge of passenger, light truck and specialty tires
- Valid driver's licence and satisfactory driver's abstract
- Excellent customer service and a great attitude
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Driver’s licence | required |
| Background checks | driving record |
| Perks mentioned | Retirement plan, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fountain Tire
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Fountain Tire offers a wide range of car, pick-up, commercial truck, and specialty tires, as well as custom wheels, product repair services, and complete automotive service, for any make and model of vehicle. Our vision is to be the best tire dealer in Canada. We are committed to providing our customers with outstanding service and high performance products of excellent quality and value. If you’ve got the tools, training and knowledge to achieve this vision, we want you to be part of our team!
- LinkedIn followers
- 8,390
- People associated on LinkedIn
- 1,186
- Reported office locations
- Edmonton, CA
- Business categories
- Automotive
- Sales
- Motor Vehicle Repair & Maintenance
- Construction, repair and maintenance
- Other recorded names
- Fountain Tire
- Specialties
- Retail Management
- Automotive Services
- and Customer Service
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Fountain Tire offers a wide range of car, pick-up, commercial truck, and specialty tires, as well as custom wheels, product repair services, and complete automotive service, for any make and model of vehicle. Our vision is to be the best tire dealer in Canada. We are committed to providing our customers with outstanding service and high performance products of excellent quality and value. If you’ve got the tools…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Edmonton |
| Organization type | Privately Held |
| Year founded | 1956 |
| Specialties | Retail ManagementAutomotive Servicesand Customer Service |
| Open jobs on Jobsy | 104 |
| View page |
Overview
Fountain Tire Burnaby (5850 Kingsway), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!
What is in it for you?
- Competitive compensation: $28 to $32 per hour (based on experience)
- Health, dental, and vision benefit programs for you and your family
- RRSP program with company matching
- We will develop your skills and certifications with our excellent training program & opportunity for advancement
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
Primary Responsibilities:
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
- Provide proactive calls to customers to determine their satisfaction level with the service they have received
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track?
- Experience in the automotive repair industry or tire industry is preferred
- Effective listening skills with the ability to identify customer needs and provide recommendations
- Working knowledge of passenger, light truck and, specialty tires and mechanical services
- Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
- Excellent customer service and a great attitude are a must
- A team player who takes pride in their work
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!
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