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Service Agent

@ SMS Equipment Inc.

Val-d'Or, Quebec

Full-time2+ years experience
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Overview

SMS Equipment Inc. is hiring a full-time Service Agent to run the administrative side of its service department. The role covers quotes, work orders, maintenance contracts, payroll inputs and departmental reporting in the eXtend system. The posting asks for a DEP or Attestation of Collegial Studies in administration, 2 to 3 years of similar experience, and strong MS Office skills.

Responsibilities:

  • Enter quotes and open and close work orders in eXtend
  • Track maintenance contracts and issue supplier order numbers
  • Enter labour data and submit payroll
  • Maintain service vehicle, OHS and equipment records
  • Produce service department reports and track expenses

Requirements summary:

  • DEP or Attestation of Collegial Studies in administration
  • Minimum 2 to 3 years in a similar position
  • Basic technical knowledge of construction equipment and forestry
  • Excellent knowledge of MS Office
  • Knowledge of Komatsu products is an asset

Tools & skills

Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-11-05
First seen by our source
2026-11-06
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience2+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationCollege diploma (required)
Fields of studyAdministration
Perks mentionedRetirement plan, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

SMS Equipment Inc.

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Leading-edge equipment solutions and support.

Full company description

SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with leading manufacturers that drive success for our customers. We’re a team committed to collaborative growth, making a meaningful impact through everything we do. SMS Equipment partners with employees to transform jobs into careers. Do work that is productive and meaningful. Learn new skills. Explore diverse opportunities within our network. Sound right for you? Come join us! ------------------------------ Équipement SMS inc. est le principal fournisseur de solutions d'équipement pour les industries de l'exploitation minière, de la construction, de la construction routière et de la foresterie. Nos spécialistes de classe mondiale travaillent dans plus de 40 emplacements au Canada et en Alaska, fournissant de l'équipement sur mesure, du soutien, des pièces et des solutions technologiques qui aident nos clients à croître. Nous sommes des Partenaires de vos possibilités, innovant et offrant des programmes de pointe avec des fabricants de premier plan qui favorisent la réussite de nos clients. Nous sommes une équipe engagée dans une croissance collaborative, ayant un impact significatif à travers tout ce que nous faisons. Équipement SMS s'associe à ses employés pour transformer les emplois en carrières. Effectuer un travail productif et utile. Acquérir de nouvelles compétences. Explorer diverses opportunités au sein de notre réseau. Si cela vous convient, rejoignez-nous!

LinkedIn followers
34,107
People associated on LinkedIn
1,806
Reported office locations
  • 11285 274 ST, Acheson , Alberta T7X 6P9, CA
  • 16116 111 Ave NW, Edmonton, Alberta T5M, CA
  • 14025 Humber Station Rd, Bolton, Ontario L7E 0Z9, CA
  • 7664 10 St NE, Calgary, Alberta T2E 8W1, CA
  • 1461 Willow St, Campbell River, British Columbia V9W 6J6, CA
  • 2027 Avenue du Labrador, Baie-Comeau, Quebec G4Z 3B9, CA
  • 8895 King St, Anchorage, Alaska 99515, US
  • 205 Rue Clément-Gilbert, Chicoutimi, Quebec G7H 5B1, CA
  • 121 Ilsley Ave, #115, Dartmouth, Nova Scotia B3B 1S9, CA
  • 3 Intata Rd, Elkford, British Columbia V0B 1H0, CA
  • 2 Royalcrest Rd, Etobicoke, Ontario M9V 2L5, CA
  • 3606 Schacht St, Fairbanks, Alaska 99701, US
  • 16 Highway 11/71, Fort Frances, Ontario P9A 3M2, CA
  • 22K Highway 63 North, Fort McMurray, Alberta T9H 3G2, CA
  • 8911 Northern Lights Dr, Fort St John, British Columbia V1J 0B4, CA
  • 448 Hodgson Rd, Fredericton, New Brunswick E3C 2G5, CA
  • 9116 108th St, Grande Prairie, Alberta T8V 4C8, CA
  • 260 Felaber Rd, Hinton, Alberta T7V 1Z8, CA
  • 1785 Versatile Dr, Kamloops, British Columbia V1S 1C5, CA
  • 1800 Rue Montgolfier, Laval, Quebec H7T 0L9, CA
  • 50 MacNaughton Ave, Moncton, New Brunswick E1H 3L9, CA
  • 5 St Anne's Crescent, Paradise, Newfoundland and Labrador A1L 3W1, CA
  • 1063 Great St, Prince George, British Columbia V2N 2K8, CA
  • 7659 Edgar Industrial Crt, Red Deer, Alberta T4P 4E2, CA
  • 296 Industrial Dr, Regina, Saskatchewan S4P 3C6, CA
  • 5 Haniak Rd, Thunder Bay, Ontario P7K 0C7, CA
  • 2907 Millar Ave, Saskatoon, Saskatchewan S7K 6P6, CA
  • 120 Rue de New York, Saint-Augustin-de-Desmaures, Quebec G3A 0A8, CA
  • 990 Rue Marie-Victorin, Saint-Bruno, Quebec J3V 0N4, CA
  • 12720 82 Ave, Surrey, British Columbia V3W 3G1, CA
  • 4088 Highway 101 W, Timmins, Ontario P4R 0E9, CA
  • 4500 rue Raymond Bellemarre, Trois-Rivières, Quebec G9B 0G3, CA
  • 1085 3e Avenue, Val-d’Or, Quebec J9P 0J7, CA
  • 10 Second Ave, Wabush, Newfoundland and Labrador A0R 1B0, CA
  • 7 Bennett Road, Whitehorse, Yukon Y1A 5Z4, CA
  • 1145 Murray Dr, Williams Lake, British Columbia V2G 4K8, CA
  • 147 Mountain View Road, Winnipeg, Manitoba R4B 0A3, CA
  • 14 Ellesmere Dr, Yellowknife, Northwest Territories X1A 0G1, CA
Business categories
  • Machinery Manufacturing
  • Mechanical Design
Other recorded names
  • SMS Equipment Inc.
Specialties
  • Parts and Attachments
  • Undercarriage Specialists
  • Intelligent Machines
  • Mechanical Services
  • Field Services
  • Komatsu
  • Takeuchi
  • BOMAG
  • NPK
  • Genesis
  • Construction Equipment
  • Pièces et accessoires
  • Spécialistes des trains de roulement
  • Machines intelligentes
  • Services mécaniques
  • Services sur le terrain
  • Équipements de construction
  • Advanced Technology Solutions
  • and Technologies de pointe
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

SMS Equipment Inc. is the premier equipment solutions provider for the mining, construction, road construction, and forestry industries. Our world-class specialists work across more than 40 locations in Canada and Alaska, providing tailored equipment, support, parts and technology solutions that help our customers grow. We’re Partners in Your Possibilities, innovating and delivering cutting-edge programs with…

FieldValue
IndustryMachinery Manufacturing
Company size1,001-5,000 employees
HeadquartersAcheson , Alberta
Organization typePrivately Held
Year founded2008
SpecialtiesParts and AttachmentsUndercarriage SpecialistsIntelligent MachinesMechanical ServicesField ServicesKomatsuTakeuchiBOMAGNPKGenesis
Open jobs on Jobsy89
LinkedInView page
Job description

Take your career to the next level !

Why Work for SMS Equipment?

  • Competitive salary - Attractive total compensation.
  • Ongoing training - Access to leading-edge technical training and professional development opportunities.
  • Benefits ;
    • Group RRSP with employer participation.
    • Full benefits package upon entry, including telemedicine.
  • Safety first - An organizational culture focused on the safety and well-being of our employees.

Your role:

  • Enter quotes into the eXtend software.
  • Open and close work orders. (Internal, External, Customer, Inter-Branch, Warranty, Recall Campaigns, Maintenance Contracts, Assembly, etc.)
  • Open and update HotLinks for work orders.
  • Track maintenance contracts.
  • Issue order numbers to suppliers (external purchases).
  • Enter labor data.
  • Submit payroll.
  • Maintain service vehicle records.
  • Open and update OHS records.
  • Create and update equipment records within the service department.
  • Maintain various reports related to service department management. (Report Manager)
  • Track departmental expenses.
  • Perform various tasks as requested by the immediate supervisor.

What you bring:

  • DEP or Attestation of Collegial Studies in administration.
  • Basic technical knowledge of Construction Equipment and Forestry.
  • Minimum 2 to 3 years experience in a similar position.
  • Excellent knowledge of MS-Office suite.
  • Knowledge of Komatsu products is an asset.

Join SMS Equipment and experience a career where the right partnership makes everything possible.

This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We are committed to employment equity and encourage applications from all groups covered by an equal opportunity program.

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