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Posted 22 days ago

Service consultant

@ Birchwood Automotive Group

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Winnipeg, Manitoba

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SIGNALS

Overview

Birchwood Automotive Group is hiring a Service Consultant to schedule vehicle services and repairs and keep customers informed of progress and timing. The role is full-time, Monday to Friday 8:00 AM to 5:00 PM with rotational Saturdays, and requires a valid Class 5F licence. Competitive pay with bonus and commission incentives, plus a full benefits package, is offered.

Responsibilities:

  • Schedule services and repairs efficiently
  • Communicate repairs and estimated times to customers
  • Complete work orders, invoicing and internal paperwork
  • Deliver a customer-centric experience

Requirements summary:

  • Service consultant experience preferred
  • Commitment to customer satisfaction
  • Strong attention to detail and time management
  • Comfortable using technology daily
  • Valid Class 5F driver's licence

Tools & skills

Customer serviceSchedulingCommunication skillsAttention to detailTime managementOrganizational skillsSalesLeadershipProcess improvementRecruitment

Benefits mentioned

Health insuranceDentalVisionEmployee assistancePaid time off
Source and dates

Job-board feed · jobillico

Employer posting date
2026-10-15
First seen by our source
2026-10-16
Source record updated
2026-10-29

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40
Scheduleday, weekends
Travelair: none · ground: none
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
Driver’s licencerequired
Encouraged to applyPeople with disabilities
Perks mentionedGenerous paid time off, Performance bonus, Employee discount, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Birchwood Automotive Group

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Experience is Everything.

Full company description

Birchwood is Manitoba's largest network of automotive retailers. With 24 dealerships carrying 22 brands, 3 collision repair facilities and 4 credit locations, Birchwood is here to help you buy, sell, or service your vehicle. Experience a complete automotive lifecycle, with Birchwood.

LinkedIn followers
7,285
People associated on LinkedIn
501
Reported office locations
  • 35D-3965 Portage Avenue, Winnipeg, Manitoba R3K2H7, CA
Other recorded names
  • Birchwood Automotive Group
Specialties
  • Automotive Retail Sales
  • Automotive Service
  • Automotive Parts
  • and Automotive Collision Repair
Profile identifies a recruitment agency
No
View all jobs Website

Birchwood is Manitoba's largest network of automotive retailers. With 24 dealerships carrying 22 brands, 3 collision repair facilities and 4 credit locations, Birchwood is here to help you buy, sell, or service your vehicle. Experience a complete automotive lifecycle, with Birchwood.

FieldValue
IndustryMotor Vehicle Manufacturing
Company size1,001-5,000 employees
HeadquartersWinnipeg, Manitoba
Organization typePrivately Held
Year founded1963
SpecialtiesAutomotive Retail SalesAutomotive ServiceAutomotive Partsand Automotive Collision Repair
Open jobs on Jobsy50
LinkedInView page
Job description

Reporting Relationship: This position reports directly to the Fixed Operations Manager.

Job Summary:

The Service Consultant plays an integral role in Birchwood achieving the highest level of customer satisfaction after the purchase of a vehicle. The Service Consultant is responsible for efficient scheduling of services and repairs while maintaining open and current communication with the customer. Using industry-leading technology and software, they will communicate with varying levels of technical understanding customer repairs and estimated times of repair. The successful candidate will be energetic, conscientious and focused on providing a customer-centric experience.

Shift Details: Monday-Friday, 8:00 AM-5:00 PM, with rotational Saturdays.

Qualifications:

• Service Consultant experience is preferred

• Relationship expert with a demonstrated commitment to customer satisfaction

• Thrive in a collaborative environment where team support is encouraged

• High attention to detail with proven time management and organizational skills

• Ensure the proper completion of all work orders, invoicing and relevant internal paperwork

• A commitment to continuous learning and professional development

• Comfortable leveraging technology for most day to day functions

• Previous automotive service or sales experience is an asset

• Valid Class 5F driver’s license and transportation to and from work


What Birchwood Can Offer You:

• Competitive compensation - in addition to salary, many roles have bonus and commission incentives that reward you for success

• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance - with flex plan options

• RSP Matching program - Birchwood will match up to $5,000 of your regular earnings after 1 year of employment

• Employee referral bonus program - refer your friends to Birchwood and receive a referral bonus

• Career development opportunities & internal promotions

• Learning & development opportunities

• Wellness program

• Corporate discounts & group savings plan

• Volunteer program - Dollars for Doing

• Company events - Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [email protected]

#INDHP

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